Product Manager Energy

Job Description Recruiting for Expansion! We are seeking individuals who can play a central role in our team, anticipating further advancements in our operations. As a Product Manager, you will be responsible for improving Rakuten Denki, our proprietary service. You will lead various projects and manage KPIs with the goal of improving customer satisfaction. [Specific Job Responsibilities] ■ Designing, analyzing, and managing various surveys and coefficients, customer loyalty management ■ Planning product KPI improvements through web page and system modifications ■ ROI estimation and prioritizing system development ■ Issue clarification, task management, and schedule management ■ Publicity support (web page announcements, group-wide PR, etc.), branding strategy ■ Modification and addition of dynamic content Job Requirements [Required Qualifications] ■ Over 3 years of product management experience in the web industry (service planning and direction experience is also acceptable) ■ Experience in analyzing quantitative and qualitative data to identify issues, build hypotheses, and plan and execute improvement plans [Preferred Qualifications] ■ Experience in requirements definition from a user and quality perspective ■ Experience in product management of recurring billing services English Level: Minimum Communication Level (TOEIC 225-470) Japanese Level: Native Level