Salesforce Adoption Support Specialist
Job Summary
We are seeking a Customer Success professional to drive the adoption and effective utilization of Salesforce for clients. You will be responsible for transforming client operations through low-code design, implementation, and strategic improvements. This role focuses on maximizing business success rather than just system development.
Responsibilities
- Design and implement Salesforce low-code solutions
- Create reports and dashboards for data insights
- Identify client challenges and propose operational improvements
- Manage data migration and validation tasks
Required Skills
- 3+ years full-time work experience
- Native-level Japanese (N1)
- Salesforce platform proficiency
- Strong analytical and problem-solving skills
Job Details
■ Job Description: You will be responsible for low-code design, implementation, and verification in Salesforce. This position requires understanding the client's vision, identifying challenges, leading improvements, and proposing solutions—rather than simply developing according to existing requirements and design documents.
• Salesforce screen design and modification implementation
• Design of automation such as workflows and data validation rules
• Development of reports and dashboards
• Large-scale data migration and update tasks
• Creation of project documentation (proposals, manuals, definitions, etc.)
■ Working Hours: 9:00 AM - 6:00 PM (Scheduled working hours: 8 hours, 1-hour break). Overtime work is required; hours vary depending on the project.
■ Required Conditions:
• 3+ years of experience as a full-time employee
• Basic PC skills
• Native-level Japanese (N1 certification required for foreign nationals)
■ Desired Candidate Profile:
• Individuals who want to thrive in growing businesses and industries
• Individuals with the drive to engage and lead others, and the ability to propose improvements to team operations
• Individuals who consider the client's business growth as the goal
■ Preferred Qualifications:
• Engineering experience
• Experience using Salesforce or other SFA/MA (e.g., HubSpot)
• Marketing experience
• Sales analysis experience
• Project management experience
■ Benefits:
• Social Insurance: Health Insurance, Employees' Pension Insurance, Employment Insurance, Workers' Accident Compensation Insurance
• Retirement Allowance: Available
• Shortened Working Hours System, Childbirth and Childcare Support System
• Qualification Acquisition Support System, Training Support System
■ Holidays: 120 days or more, Complete two-day weekend (Saturday, Sunday, and public holidays).