Account Representative

Job Description This position involves building relationships with existing clients (investment banks, hedge funds, government agencies, economic analysts/data science departments of general companies, etc.) and supporting their use of our proprietary database software. [Job Responsibilities] ■ Client Training and Implementation Support - Conducting online/in-person training on how to use Haver's software suite (DLX system, etc.) - Providing ongoing technical and operational support to ensure client adoption ■ Account Management for Existing Clients (Relationship Building and Market Share Expansion) - Improving presence within the existing client portfolio - Building trust with end-users (economists, quantitative analysts, risk managers, etc.) ■ Sales Process Support and Ad-hoc Projects - Participating in and executing various projects to back up the sales process ■ Internal Sharing of Client Feedback - Accurately providing feedback on client opinions, requests, and needs to the internal team ■ Customer Management Using CRM - Effectively updating and managing account information using the internal CRM system *Direct Supervisor: National Sales Manager Management teams work in collaboration with overseas offices such as Singapore. Scope of Job Changes: As defined by the company Working Hours [Working Hours] 9:00 AM - 6:00 PM (Scheduled working hours: 8 hours, break: 60 minutes) [Work Style/Additional Information] Work from home/Remote work (Hybrid work system): Available *Flexible working arrangements combining working in the office and working from home are possible. Job Requirements [Required Qualifications] ■ Education: Bachelor's degree or higher (majoring in Economics, or a major including economics-related subjects in the curriculum) ■ Language Proficiency: Business-level to native-level fluency in both Japanese and English ■ PC Skills: Practical Excel skills and high operational proficiency (Demonstrated proficiency) ■ Other: Flexibility to travel internationally [Preferred Qualifications] ■ Industry/Job Experience: ・Practical experience in the service industry ・ IT/Data Knowledge: Knowledge and experience using big data and statistical analysis platforms (such as R and Python) [Desired Candidate Profile] ・Individuals with a strong interest in specialized big data analysis, risk management, and economic research, and who are motivated to learn and grow independently ・Individuals with strong communication skills to build good relationships with professional clients (economists and analysts) such as investment banks and hedge funds ・Individuals who can proactively and responsibly tackle problem-solving and work projects English Level Fluent (TOEIC 865-) Japanese Level Fluent(JLPT Level 1 or N1) Salary JPY - Japanese Yen JPY 5000K Over Other Salary Description Expected Annual Salary: ¥5,200,000 + Monthly Commission (Incentive) Monthly Salary System *Monthly salary includes fixed overtime pay. Overtime pay for hours exceeding the standard will be paid separately in full. [Salary Increase & Bonus] Salary Increase: Once a year Bonus: None (*There is no fixed bonus, but a generous monthly commission and incentive system is in place based on individual performance.) [Allowances] Commuting Allowance: Fully paid Education & Training Allowance: Available (Support for continuous learning and skill development) [Employee Benefits] Comprehensive social insurance (including various medical insurances) Retirement allowance system Defined contribution pension plan (DC system) Employee savings plan Company-provided mobile phone and laptop Nearest Station 100-8283 Marunouchi Trust Tower Main Building, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo 1 minute walk from Tokyo Station (all lines)