Quality Engineer Logistics
Job Summary
You will be responsible for fault analysis and quality improvement activities for electronic equipment under the supervision of the Quality Manager. The role involves technical failure analysis, maintaining standard operating procedures (SOPs), and providing technical training to on-site staff. This position offers an opportunity to enhance your expertise within a global logistics environment while utilizing both Japanese and English skills.
Responsibilities
- Perform hardware failure analysis and troubleshooting
- Create and update SOPs for repair processes
- Provide technical guidance and training to staff
- Manage and calibrate diagnostic equipment
Required Skills
- 2-3+ years electronic device repair experience
- Fluent Japanese and technical English literacy
- Circuit diagram reading ability
- Hardware diagnostics (multimeter, oscilloscope)
- Knowledge of QA/QC and SOP development
Job Details
■Main Job Responsibilities
* Technical Failure Analysis and Troubleshooting
- Failure analysis of smartphones, tablets, and laptops.
- Investigation and repair of complex defects, including those at the circuit board level.
- Handling technical escalations from field staff.
- Analysis of quality issues and proposal of improvements.
* Quality Improvement and SOP Management
- Creation and revision of Standard Operating Procedures (SOPs).
- Improvement of repair processes and quality processes.
- Evaluation and implementation of new tools, fixtures, and inspection software.
- Promotion of quality improvement activities.
* Technical Training
- Technical guidance for repair staff.
- Training and internal certification of quality inspectors.
- Planning and implementation of technical training.
- Support for improving technical skills.
* Equipment Management
- Calibration of diagnostic equipment and measuring instruments.
- Maintenance and management of testers and ESD equipment.
- Management of software tools.
- Implementation of regular maintenance plans.
■ Working Hours
- 9:00 AM - 6:00 PM (60-minute break) - Subject to change.
- Based on company calendar.
■ Job Requirements
◆Required Conditions
- Experience in diagnosing and repairing precision electronic devices such as smartphones, tablets, and laptops (2-3 years or more).
- Experience in hardware fault diagnosis and troubleshooting.
- Ability to read circuit diagrams.
- Basic PC skills.
- Japanese: Fluent or above.
- English: Ability to read technical documents and repair manuals.
◆Preferred Conditions
- Experience using oscilloscopes, multimeters, and micro-soldering.
- Experience in quality assurance and quality control.
- Experience in SOP creation and improvement.
- Experience in technical education and training.
- Knowledge of ISO quality management.
■ Benefits
- Comprehensive social insurance coverage.
- Commuting allowance.
- Training program.
- Career development support.
■ Holidays
- Two days off per week.
- Paid leave.
- Year-end and New Year holidays.
- Bereavement leave.
- Other holidays according to the company calendar.