Luxury Apartment Concierge

Job Description We are recruiting "Opening Concierge Staff" to support the comfortable lifestyle of residents in our new luxury apartment building, scheduled to open in May 2027. You will receive comprehensive training from scratch with your colleagues, creating a supportive environment for team building. You will be responsible for all aspects of reception, arrangement, and guidance for residents and visitors at the luxury apartment building's concierge desk. 【Specific Job Responsibilities】 ■ Concierge Desk Duties - Handling various inquiries and requests from residents, providing meticulous attention to their needs - Receiving and facilitating visitor reception - Conducting viewings for prospective residents (with a hospitable approach) ■ Various Support and Guidance Duties - Move-in and move-out support - Arranging luggage and vehicles, and managing the entrance (including porter duties) - Arranging cleaning, mail, etc. - System data entry and management - Receiving and facilitating entry for inspection and construction workers, etc. 【Recruitment Background】 Due to the start of a new project 【Attractive Points】 - The thrill of building an organization from scratch: Without being bound by preconceived notions, you'll experience the excitement of creating the team atmosphere and service standards with the support of the manager and chief. - An environment where you can carefully engage with a high-quality clientele: Because the target is residents of a luxury condominium, you can build long-term relationships and pursue a higher level of hospitality that caters to each individual's lifestyle. Working Hours From May 2027 onwards (after the new apartment building opens) 7:45 AM - 8:15 PM (8 hours of work/1 hour break/shift system) ・Early Shift: 7:45 AM - 4:45 PM ・Mid Shift: 8:45 AM - 5:45 PM ・Late Shift: 11:15 AM - 8:15 PM [Important Notes] *The above working hours and shifts are the conditions after the grand opening in May 2027. *Some details may change depending on the preparation status leading up to the opening. During the preparation and training period from October 2026 to April 2027, you will work according to the working conditions (shifts and hours) of the existing site to which you are assigned. Job Requirements [Required Qualifications] * Experience in customer service at hotels (front desk/concierge, etc.), luxury apartments, or bridal/high-end service establishments. * Basic PC skills (Excel, Word, email sending and basic operations). * Experience in the hospitality industry, or a strong desire to provide customer service. [Preferred Qualifications] * Experience in opening new stores or facilities. * Experience in handling VIPs and customer complaints. * English customer service and everyday conversation skills (not required). [Ideal Candidate Profile] * Someone who values teamwork and enjoys building new organizations. * Someone who can show meticulous consideration from the customer's perspective. * Someone who pursues high-quality customer service and wants to work stably for a long time. English Level Daily Conversation Level (TOEIC 475-730) Japanese Level Fluent(JLPT Level 1 or N1) Salary JPY - Japanese Yen JPY 3500K - JPY 4500K Other Salary Description Annual Salary: ¥3,600,000 - ¥4,200,000 Monthly Salary: ¥276,924 - ¥323,077 Basic Salary: ¥232,602 - ¥271,368 Fixed Overtime Pay: ¥44,322 - ¥51,709 Benefits ・Social Insurance (Employment Insurance, Workers' Compensation Insurance, Health Insurance, Employees' Pension) ・Health Checkups ・Health Consultation Service Holidays • Two days off per week • Paid leave: 10 to 20 days (minimum number of days granted after 6 months of employment) [Annual holidays] 110 days Job Contract Period Full-time employee (no fixed term), with a 6-month probationary period. Nearest Station Nearest station: Azabu-Juban Station