Strategic Content Coordination Asst

Job Description The Deputy Community Management Coordinator (CMC) works under the direct supervision of the Public Diplomacy Officer (PDO) or PAO designee, and has no supervisory responsibilities. Receives work guidance from the Community Manager. Is responsible for building and maintaining Mission flagship digital properties (social media, website content); for contributing to development of a year-long editorial calendar designed to promote Mission priorities with on-line communities; researching and analyzing evolving markets for Mission digital properties; and customizing content and online engagement to promote Mission objectives. Organizes and hosts online conversations; designs and develops innovative engagement opportunities and tools. Provides guidance to PD Public Engagement staff and other Mission personnel who engage with online communities on standards, regulations, and policies for the use of digital properties. Job Requirements [Qualifications] For the experience and education requirements applicants must meet either option 1 or option 2. Option 1: Experience: Two (2) years of experience is required in managing digital properties, including online interaction with the public and content creation in multimedia and traditional formats. Education: A bachelor's degree in communications, business, marketing or local equivalent is required. Option 2: Experience: Four (4) years of experience is required in managing digital properties, including online interaction with the public and content creation in multimedia and traditional formats. Education: At leaset two years of full time, post-secondary study at college or university. Job Knowledge: Must have comprehensive knowledge of the attitudes and communication preferences of target audience groups. Must understand the regional, demographic, ethnic, socio-economic, cultural and linguistic factors and the influence of religious, cultural, and educational institutions in shaping Japanese opinions and preferences. Must have strong online communications and analysis skills to identify and exploit engagement opportunities. Skills And Abilities: - Analytic skills - Communication and Interpersonal Skills - Management Skills: Strong organizational skills are required. - Technical Skills: Detailed knowledge of and ability to build out and manage Mission flagship digital properties, including social media and mobile platforms, and develop digital tools such as games and contests. Must be able to create and use photo and video sharing sites, podcasts, video and other digital products. Must be fully adept at using audience analysis and analytic tools (i.e., Hootsuite, Google, and others). Good keyboarding, data entry skills, and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. Must have good numerical skills to be able to use and develop statistical analyses of audience segments and report impact of Mission digital outreach. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design, and PD-specific software, databases, and reporting tools is required. Language: Fluent English and Japanese required. English Level Fluent (TOEIC 865-) Japanese Level Fluent(JLPT Level 1 or N1). Working Hours: Full-time - 40 hours per week Monday through Friday, 8:30 – 17:30, with 1 hour lunch break. [Benefits and Other Info] ・Employment Insurance (Koyou Hoken) and Workers’ Accident Compensation Insurance (Rousai Hoken) coverage is provided. ・The Mission does not provide Employee Pension Insurance (Kousei Nenkin) or Health Insurance (Kenkou Hoken), but provides coverage for National Pension Fund (Kokumin Nenkin Kikin). ・Severance pay is provided after one year of service and if all other criteria are met. Retirement age is 70. ・Holidays: Embassy/Consulates are closed on most American and Japanese holidays. 13 days each of Annual and Sick Leave is granted per year. Up to 40 hours per year of Family Leave. ・Job Contract Period: Definite not to Exceed one year.