Global Marketing Assistant

Job Description This job involves delivering high-quality Japanese cosmetic medicine and hospitality to customers worldwide. You will primarily be responsible for inbound services for overseas patients and overall overseas marketing. We are looking for someone who can support the growth of our global business by honing not only language skills but also customer service, marketing, and planning abilities. [Main Job Responsibilities (※Primarily for Overseas Clients)] * Inquiry & Customer Service: Responding to inquiries from overseas patients (in-person, phone, LINE, chat, etc.) and providing after-sales support. * Interpretation & Translation: Interpreting between doctors/staff and patients during consultations and treatment explanations, and translating consent forms, explanatory materials, and website content. * Marketing & Public Relations: Managing overseas social media accounts, planning content, and coordinating and negotiating with overseas agents and partners. Working Hours 10:00 AM - 7:00 PM (60-minute break) *Average overtime is around 5 hours per month. Job Requirements [Required Qualifications] • English (Fluent) • Japanese (Fluent) • Basic PC skills (Excel, Word, PowerPoint) • Strong communication skills and hospitality • Ability to work in a team and adapt flexibly to a multicultural environment • Ability to think and act independently with initiative [Desirable Skills] • Proficiency in Chinese or Korean is a plus • Experience working as an interpreter or receptionist at a beauty clinic • Experience in public relations and marketing at a beauty clinic • Experience dealing with overseas customers or inbound business [Benefits] * Salary increase * Bonus * Incentive system (based on store sales targets) * Employee discount system * Transportation allowance * Comprehensive social insurance Holidays Shift based (120 days off per year) Summer vacation (5 days / using paid leave) Annual paid leave Bereavement leave Maternity leave and childcare leave Job Contract Period Full-time employee *There is a 3-month probationary period (during which you will be a contract employee). There are no differences in salary or benefits during this period.