Client Solutions Analyst

Job Description: A renowned technology company is looking for a Client Solutions Analyst. The selected candidate will configure client platforms, support managed service operations, translate requirements, and oversee data integration quality. Responsibilities: - Configure workflows, user roles, rules, and reporting elements for assigned clients - Validate platform configurations before client deployment - Deliver enablement sessions for power users, admins, and data admins - Manage client support requests, issue resolution, and configuration updates through Jira - Translate business and technical requirements into documented configuration tasks - Monitor data integrations, investigate ingestion issues, and escalate remediation needs Requirements: - Knowledge of workflows, permissions, alert management, data quality, and reporting capabilities required to configure and support key client personas - Familiarity with market abuse, communications surveillance, and regulatory obligations relevant to global and Japanese financial institutions - Understanding of FSA regulatory expectations and their implications for surveillance programme design - Prior understanding of recurring service structures, scope management, and client support processes - Prior knowledge of the distinction between Managed Services and Training & Certification packages - Prior familiarity with structured documentation for configurations, training materials, and process guides - Proven knowledge of model risk management principles, including SR 11-7 frameworks as they apply to surveillance scenario validation, outcomes analysis, and alert tuning - English Level: Business Conversation Level (TOEIC 735-860) - Japanese Level: Business Level (JLPT Level 2 or N2)