Account Manager Assistant

[Department Overview] The Creator Management Team aims to expand the supply of e-commerce creators and increase sales through creator content by discovering high-potential creators within the platform, implementing tiered management strategies for creators, and supporting top creators. [Job Description] * EC Seller Operation Support: Under the direction of the Account Manager, this includes supporting the shop operations of managed sellers, checking product information and inventory status, extracting, organizing, and reporting sales and performance data, organizing data for operational improvement suggestions, and handling daily inquiries from sellers. * Campaign/Promotion Operation Support: Confirmation and listing of target products, informing sellers about campaign participation, reminding submissions, assisting with application processes using internal tools, campaign progress management and schedule follow-up, and organizing campaign results data. * Report Creation * Affiliate/Creator Collaboration Support: Organizing product lists for creators, providing samples and handling requests, supporting seller-creator matching, assisting with affiliate program operations, and handling basic inquiries. * Operation/Project Support: Document creation, preparation for regular meetings and minute-taking, progress management of managed project-related tasks, coordination with internal departments and escalation handling. [Required Qualifications] * Ability to perform data entry, simple calculations, and list creation. * Interest in e-commerce shop management, social media, advertising, campaigns, and creator initiatives. * Ability to carefully review and organize product information, inventory status, and sales data. * Ability to communicate smoothly with internal and external stakeholders; ability to communicate in Japanese for business purposes (customer communication is chat only, no phone calls). * Ability to proactively learn new tools and workflows and adapt flexibly. * Business-level or higher Japanese reading and writing ability (N2 or higher). [Preferred Qualifications] * Ability to work in a team environment. * Customer support experience. * Business-level or higher Chinese reading and writing ability.