Rental Support Specialist
Job Summary
Supporting foreign nationals seeking residence in Japan, from finding accommodation to signing contracts. You will be responsible for property introductions, quotation proposals, and explaining contract details to overseas clients. This role provides thorough on-the-job training in a supportive environment.
Responsibilities
- Introduce accommodation options
- Prepare and propose quotations
- Explain rental contract terms
- Handle client inquiries and insurance solicitation
Required Skills
- Native Indonesian proficiency
- Business-level Japanese and English
- Data entry skills
- Proficiency in Excel and Word
- Strong customer service skills
Job Details
Job Responsibilities:
1. Accommodation introductions
2. Proposing quotations
3. Explaining contract details
4. Soliciting fire insurance
5. Answering other inquiries
Working Hours:
- Shift system (2 days off per week)
- 9:45 AM - 6:45 PM (8 hours of work / 1 hour break)
- Overtime: Generally none (except busy season in February and March)
Required Qualifications:
- Indonesian: Native level
- Japanese: Business level / Ability to perform data entry
- English: Business level or higher
- Ability to work on weekends, public holidays, and long holidays
- Basic proficiency in Excel and Word
Desirable Skills:
- Experience in real estate
- Customer support experience
Salary & Benefits:
- Hourly wage: 1500-1650 yen
- Monthly income example: 240,000-264,000 yen
- Full reimbursement of transportation expenses (with a limit)
- Comprehensive social insurance
- Overtime pay provided if applicable