Customer Service Support
Job Summary
This position involves providing professional customer support within the telecommunications industry. The candidate will utilize both English and Japanese communication skills to manage support operations effectively. Experience in the telecommunications sector and customer support management is essential for this role.
Responsibilities
- Manage customer support operations
- Support telecommunications service inquiries
- Coordinate with internal teams
Required Skills
- Customer support management experience
- Telecommunications industry knowledge
- Fluent Japanese (JLPT N1)
- Business English (TOEIC 735-860)
Job Details
Job Description:
- Experience in customer support management
- Experience in the telecommunications industry
- Japanese and English communication skills
Requirements:
- English Level: Business Conversation Level (TOEIC 735-860)
- Japanese Level: Fluent (JLPT Level 1 or N1)
Benefits:
- Social Insurance
- Commuting/Transportation Allowance
- Relaxation Facilities
- Employee Stock Purchase System
- Education/Training
- Five-Day Workweek
- Summer Holidays
- Winter Holidays
- Refresh Holidays
- Sick Leave
- Paid Holidays
- Child-care Leave