Global Sales Dental Tech

Job Description Short-term (First 6 months) - Initial handling of reservations and inquiries received in English or Chinese (LINE, chat, phone) - Participating in store consultations and encouraging customers to decide to start orthodontic treatment - Identifying dropouts based on primary information (language, channel, order of explanation, how pricing is communicated) - Designing and executing follow-up strategies for unsuccessful consultations Medium-to-Long-term (6 months or more) - Maintaining and improving conversion rates, average transaction value, and lead times as your own metrics - Standardizing multilingual operations from reservation to follow-up (ensuring smooth operation regardless of who is involved) - Providing the marketing team with the collected primary information to improve the accuracy of acquisition channels and creatives - Recruiting and training the next team member - Creating data for store openings and overseas expansion decisions (determining acquisition costs and conversion rates for each language region) Target work ratio - Counseling and closing: 40% - Initial handling and follow-up: 25% - Standardizing operations: 20% - Analyzing data and proposing improvements: 15% Working Hours - Working hours: 10:00 AM - 7:00 PM - Holidays: Two days off per week - Leave: Year-end and New Year holidays, annual paid leave, bereavement leave Job Requirements Required Skills - Ability to conduct business conversations and negotiations in English or Chinese (Business level English /目安 TOEIC 800 or higher. Native level Chinese) - Business level Japanese. Ability to participate in internal discussions and decision-making in Japanese (目安 Japanese Language Proficiency Test N2 or higher. [To be confirmed] N1 or N2) - Practical experience where you have driven your own numbers (deals, sales, acquisitions). In-person, phone, or chat communication is acceptable. Preferred Skills - Sales experience with intangible or high-priced products (experience selling products that customers hesitate to buy) - Customer service or sales in cosmetic medicine, healthcare, D2C, or subscription services - Experience launching an unprecedented area (new channel, new customer base, new location) - Experience with social media, advertising, and channel management (ability to communicate with marketing in a common language) - Experience navigating two cultures (studying abroad, working overseas, working in two languages) - Third language, GA4, Basic knowledge of data verification in various fields, Interest in dentistry, medicine, and beauty Desired candidate profile: - Someone who can explain the reasons for unsuccessful deals by focusing on what they can change, rather than blaming the other party or the product. - Someone who can articulate the anxieties that the other party hasn't yet expressed. - Someone who can contact the same person from a different angle the day after being rejected. - Someone who takes initiative before being asked. - Someone who can communicate using numbers and facts, both to native Japanese speakers and non-native speakers. [Employee Benefits] - Comprehensive social insurance (health insurance, employee pension, employment insurance, workers' compensation insurance) - Discounted use of Oh my teeth orthodontics and teeth whitening services - MacBook provided Job Contract Period - Full-time employee - Trial period: 3 months