Insurance Accident Response & Sales
Job Summary
You will be responsible for the consistent handling of contract renewal and insurance claim payment support for corporate clients. This role involves corporate sales follow-up and accident response with no cold calling or door-to-door sales. Enjoy flexible work arrangements with weekends and holidays off.
Responsibilities
- Manage contract renewals and coverage proposals for existing corporate clients
- Handle initial accident responses and insurance claim payment support
- Collaborate with team members and accident response staff
Required Skills
- Approximately 3 years of experience at an insurance company or agency
- 1+ year of experience in claims service
- Business conversation level in English (TOEIC 735-860)
- Native level in Japanese
Job Details
Job Description
You will be responsible for the consistent handling of "contract renewal (existing clients)" and "insurance claim payment support (accident response)" for corporate clients (primarily foreign-owned companies) of property and casualty insurance and life insurance. *There is absolutely no cold calling, telemarketing, or individual quotas. It's a team environment where everyone supports each other.
1. Corporate Sales (Existing Client Follow-up)
■Maintenance of Existing Contracts: Contract renewals for fire and liability insurance, etc., and handling changes to registration details.
■Additional/Coverage Proposals: Through dialogue with clients, proposing coverage plans for uncovered risks (cross-selling, etc.)
■Future Developments: Depending on your proficiency, you will also be entrusted with new proposals to referred clients.
■Number of Clients: Approximately 20-50 companies (90% or more in the Kanto area/Tokyo / almost no business trips)
2. Accident Response (Insurance Claim Payment Support)
■ Initial Response to Accidents: Receiving accident reports from customers, conducting interviews to gather information, and reporting to insurance companies.
■ Preparation and Guidance of Necessary Documents: Working with insurance companies to guide and support the procedures for obtaining necessary information and documents for insurance claim payments.
■ Number of Cases Handled: Approximately 100-200 cases at any given time (about half are actually handled), shared with dedicated staff.
【Work Environment and Key Points】
■ Products Handled: A wide range of products including fire insurance, liability insurance, automobile insurance, and group life insurance.
■ Team Structure: Approximately 6 members in the sales team. The work is carried out in cooperation with accident response staff, creating an environment where it's easy to consult with others.
■ Evaluation and Work Style: There are no individual quotas or excessive sales calls (performance is fairly reflected in bonuses).
Working Hours
■9:00~18:00 (8-hour workday)
• Remote work system available (up to twice a week)
• Flexible working hours system in place (core time 10:00~16:00)
*Please adjust your monthly working hours by multiplying the number of working days by 8 hours.
Job Requirements
[Required Qualifications]
*Applicants must have experience in one of the following areas:
■Approximately 3 years of experience working at an insurance company, insurance agency, etc.
■1 year or more of experience in claims service (individual or corporate).
[Preferred Qualifications]
■No aversion to English.
■While not required, knowledge of real estate and experience in new business development will broaden the scope of work.
[Desired Candidate Profile]
■Someone who can work accurately and carefully.
■Someone who doesn't just do what they're told, but observes the situation around them and proactively offers support.
■Someone who can adapt to changing circumstances.
English Level
Business Conversation Level (TOEIC 735-860)
Japanese Level
Native Level
Salary
JPY - Japanese Yen JPY 5000K - JPY 9000K
Other Salary Description
* Expected annual salary: ¥5,300,000 - ¥8,600,000
* Monthly salary: Approximately ¥330,000 - ¥540,000
* Salary will be determined based on experience and previous salary, and will be preferential according to company regulations.
* Bonuses are paid twice a year (June/December)
*Expected bonus is equivalent to 4 months' salary per year.
* Bonuses are paid according to the number of days of employment during the evaluation period. (Some employees may not receive an initial bonus.)
* Bonus amounts will vary depending on company performance and individual evaluation.
*This amount includes deemed overtime pay (approximately 30 hours/month) (any overtime exceeding this will be paid separately).
[Employee Benefits]
■ Comprehensive insurance coverage
■ Various facilities of the Foreign Transport Finance Health Insurance Association
■ Retirement allowance system (participation in a defined contribution corporate pension plan)
■ Group long-term disability income compensation insurance system
■ Overseas study abroad program
■ Club activity subsidy system
■ Participation in company events and family sales
■ Commuting allowance provided / *Up to the non-taxable limit under the Income Tax Act
*Expenses for the four nearest stations requiring transfers, such as Shibakoen⇔Tamachi and Akabanebashi⇔Shibakoen, are not covered.
Holidays
• Generally a complete two-day weekend (Saturday, Sunday, and public holidays)
• Year-end and New Year holidays
• Annual paid leave (12 days in the first year, up to 20 days, only unused leave from the previous year can be carried over)
• Bereavement leave, maternity leave, childcare leave, nursing care leave, menstrual leave, volunteer leave, etc.
* No summer holidays
* Paid leave is very easy to take.
Job Contract Period
Full-time employee (3-month probationary period, same terms and conditions)
*The probationary period may be extended.