Inside Sales Tokyo

Job Description [Products Offered] SaaS for Creating Video Manuals for On-Site Workplaces This cloud service allows you to easily create and manage work procedure manuals by simply filming work scenes with your smartphone. AI-powered automatic subtitle generation and automatic translation into over 100 languages are applied. It is particularly used in manufacturing, logistics, and restaurants as a tool to streamline training and on-the-job training for foreign staff and new employees. [Detailed Job Description] 1. Strategic Planning and Operational Management of Taiwan's IS (Inside Sales) Organization Strengthening the system for making calls and conducting interviews to handle inquiries (inbound) from Taiwanese companies Designing KPIs such as the number of calls made, appointment (sales negotiation) acquisition rate, and deal conversion rate, and managing daily progress of these metrics Organizing customer data using SFA/CRM such as Salesforce and establishing rules for prioritizing responses 2. Recruitment and Management of Contract and Part-time Members Selection and recruitment of members (contractors, etc.) who will make telephone approaches to the Taiwanese market Onboarding (initial training) after joining the company and creation and updating of effective talk scripts (conversation scripts) Understanding the appointment acquisition status of each member, providing individual feedback and motivation management 3. Maximizing the pipeline (sales opportunities) through collaboration with other departments Field Sales (FS) Collaboration: Creating a system to smoothly transfer high-interest leads acquired by inside sales to the contract-handling FS team Marketing Collaboration: Analyzing which industries and target groups generate the most inquiries and providing feedback to the lead generation team to acquire high-quality leads Local Marketing Activities: Exhibiting at and participating in large-scale business trade shows and other events held in Taiwan to directly cultivate local customers (short-term business trips may be required) *Disclosure of the scope of changes to job duties due to legal requirements: Job duties may change in the future. Details will be provided during the interview. Working Hours Working Hours: Flexible working hours (Core time: 9:00 AM - 4:00 PM / Flexible time: 5:00 AM - 10:00 PM) Standard working hours per day: 8 hours, Break: 1 hour *Overtime: Less than 20 hours per month on average [Remote Work] Available (Up to 2 days per week) Job Requirements * Chinese (Taiwanese Mandarin / Traditional Chinese): Native level * Japanese: Business level or higher * Practical experience in corporate sales or telemarketing/inside sales (1 year or more) * Any product or service * Business level English * Experience in corporate sales or inside sales targeting Taiwan * Experience in establishing and expanding overseas offices * Management experience * Experience in building training systems for outsourced members * Experience in cross-functional collaboration with marketing/field sales Salary JPY - Japanese Yen JPY 4500K - JPY 7000K Other Salary Description ¥4,500,000 - ¥7,000,000 Monthly Salary: ¥375,000 - ¥583,340 [Monthly Salary Breakdown] ・Basic Salary: ¥221,700 - ¥344,920 ・Overtime Allowance: ¥102,660 - ¥159,660 (Paid for 60 hours regardless of whether overtime work is performed) ・Late-Night Allowance: ¥13,680 - ¥21,280 (Paid for 40 hours regardless of whether late-night work is performed) ・Statutory Holiday Allowance: ¥36,960 - ¥57,480 (Paid for 20 hours regardless of whether holiday work is performed) *Additional premium pay will be provided for any hours exceeding the prescribed hours for each allowance. *Average overtime hours: Less than 20 hours/month Holidays [Holidays and Leave] • Complete two-day weekend (Saturday, Sunday, and public holidays) • Year-end and New Year holidays • Annual paid leave