Robotaxi Operation Staff

Date PostedSeptember 12, 2026LocationAsia Japan FukuokaCompanyAdecco Co., Ltd.SalaryJPY 3500K - JPY 4000KTypecustomer service - call centre manager/sv customer service - customer support customer service - telemarketing/telesales

Job Summary

As an opening staff member, you will handle troubleshooting and support team members at the robotaxi operation center using multiple applications and phone calls. A 12-week training program is provided, making it suitable for candidates with English proficiency and IT literacy. You will work with cutting-edge technology and coordinate with overseas individuals.

Responsibilities

  • Handle troubleshooting and support at robotaxi contact center
  • Assess on-site situations using multiple applications
  • Handle phone calls and communicate with overseas individuals
  • Monitor and respond based on real-time video and 3D images

Required Skills

  • English proficiency (Reading, Listening, Speaking)
  • Valid driver's license
  • IT literacy and computer skills
  • Fluent Japanese (JLPT N1)

Job Details

[Job Description] As an opening staff member, you will be responsible for handling troubleshooting and supporting team members at the robotaxi (autonomous vehicle) contact center. You will assess the situation on-site using multiple applications and handle phone calls as needed. You will work alongside colleagues, so management skills can be learned later! [Training System] After joining the company, you will receive 12 weeks of training and 4-8 weeks of on-the-job training (OJT), so you can start with confidence. [Training Period] 9:00 AM - 6:00 PM (60-minute break), Saturdays, Sundays, and holidays 12 weeks of comprehensive training and 4-8 weeks of OJT. [After OJT] (1) 1:00 PM - 10:00 PM (2) 10:00 PM - 7:00 AM the following day (60-minute break) You can choose from the above. *Hourly wage during the training period: 1,840 yen. *During the training period, you will work in the Tenjin area. ★★An Opportunity to Work with Cutting-Edge Technology★★ As you will be interacting with people from overseas, English listening, reading, and speaking skills are required. * You will be using multiple apps and specialized tools for your work, so those who enjoy using computers are especially welcome! * You will be making decisions and responding based on real-time video and 3D images, so those who are good at online games may find this job easy to adapt to! * While actual driving is not required, a driver's license is necessary. (This is because you may need to remotely operate a robotaxi, such as moving it to the side of the road in the event of an accident.) [Job Requirements] [Required] ・English proficiency (Reading, Listening, Speaking) ・Driver's license [Preferred] Those with IT literacy English Level: Business Conversation Level (TOEIC 735-860) Japanese Level: Fluent (JLPT Level 1 or N1)