Overseas Sales Position
Job Summary
We are looking for someone to handle our overseas sales operations, delivering our vehicles to customers worldwide via phone and email. This role involves product introduction, purchase procedures, and inquiry handling with overseas business buyers. Candidates will enjoy utilizing their English skills and working within a supportive team environment.
Responsibilities
- Introduce vehicles to existing overseas customers via email and phone
- Handle payment confirmations and delivery inquiries for online purchases
- Answer customer questions and provide consultations using support manuals
Required Skills
- English at business level or higher
- Japanese at business level or higher (N2)
- Valid driver's license
- Experience in sales, customer service, or call center support
Job Details
Job Description
We are looking for someone to handle our overseas sales operations, delivering our vehicles to customers worldwide. Communication will primarily be via phone and email (mainly in English). Specifically, your work will proceed in the following steps:
① Product Introduction: You will introduce vehicles that have arrived at our company to existing overseas customers via email and phone. This includes after-sales support, such as asking, "Are you experiencing any problems recently?"
② Purchase Procedures and Arrangements: You will handle payment confirmations and delivery inquiries from customers who have purchased vehicles online (through our dedicated website).
③ Inquiry Handling: You will carefully answer customer questions and provide consultations. We have a support manual, and the team works together to help each other, so you can feel at ease.
【Key Points for Easy Understanding!】
This is a "customer service and information desk for overseas customers" role, where you will contact overseas buyers (buyers = overseas businesses that purchase vehicles) via email and phone, introducing vehicles in good condition and guiding them on how to receive their purchased vehicles. Even without prior experience in customer service or sales, if you enjoy communicating in English, you can thrive in this role!
Working Hours
9:15 AM - 6:15 PM (8 hours of actual work)
* Flexible working hours available (no core time)
Job Requirements
• English: Business level or higher
• Japanese: Business level or higher (N2)
• Valid driver's license
• Experience in sales (customer negotiation experience)
• Experience in customer service, sales, or other roles involving interaction with people
• Experience working in a call center or customer support
• Experience in trade or import/export sales