Senior Sales Account Manager
Job Summary
Emerge Global K.K. is seeking a Senior Sales Account Manager in Tokyo to handle both pre-sales and post-sales activities for key Japanese customers in the semiconductor industry. The role requires managing customer relationships, resolving issues with high hospitality, and driving design-ins. Candidates must have extensive semiconductor industry experience and be fluent in Japanese.
Responsibilities
- Manage pre-sales and post-sales activities for key Japanese customers
- Resolve customer and internal problems regarding delivery and quality
- Drive key customer relationship building and design-in wins
Required Skills
- 10+ years in the semiconductor industry
- Fluent Japanese and working English communication
- Knowledge of discrete, linear products and DIODES solutions
- Automotive application support experience
Job Details
Job Description
Both Pre-sales and post-sales activity to Japanese key customers.
Initiate and resolve customer problem (and internal) with higher hospitality with the team when they brought up – such as delivery, quality and others
Drive key customers relationship building and key applications design in/wins.
In time / on time response for the team and customers.
Requirements:
Residence in Japan (nationality open)
Fluent Japanese communication with customers and the team
English communications skill by text and verbal communication
Discrete and standard linear products knowledge
DIODES solution knowledge.
Key relationship with Japanese customers.
Automotive application support experience.
Domestic and overseas trip acceptance
Aggressive attitude to resolve outstanding issues
Work as team, not standalone player
Remote working environment in his/her home for further assistance
Self stress control
Other NON-sales oriented experience is plus – Product marketing, QA, Factory operation etc
Required background. Semiconductor industry at +10 years among supplier or channel partners
Benefits
Social security to meet with Japanese standards.
Contract terms until 60 years old, annual contract until 65 years due to employment and employee’s discussion.
Working location will not be specified – we will allow for employee’s preference
Contract start can be flexible
Annual salary (12 months) JPY 12M as maximum. Extra quarterly incentive