Customer Operations Analyst
Job Summary
A global semiconductor manufacturer is seeking a Customer Operations Analyst to optimise customer supply chains and strengthen business relationships. The successful candidate will enhance overall operational performance by analyzing supply and demand trends. The role requires a bachelor's degree, native Japanese, and proficient English skills.
Responsibilities
- Optimise supply chains and improve customer satisfaction
- Analyse supply and demand trends for forecasting accuracy
- Strengthen internal and external business relationships
- Identify and execute process improvements through automation
- Streamline logistics operations and transportation flows
- Monitor and manage backlog and shipment variances
Required Skills
- Bachelor's degree in business, engineering, supply chain, finance or accounting
- Experience in supply chain, manufacturing, logistic and operational processes
- Knowledge of TI planning systems and WW manufacturing operations
- Native level Japanese and proficient in English (TOEIC 850+)
Job Details
Job Description
A global semiconductor manufacturer is seeking a Customer Operations Analyst. The successful candidate will optimise customer supply chains and strengthen business relationships to enhance overall operational performance.
Responsibilities:
* Optimise supply chains and implement solutions to improve customer satisfaction
* Analyse supply and demand trends to enhance forecasting and reporting accuracy
* Strengthen internal and external business relationships to increase revenue opportunities
* Identify and execute process improvements through automation and efficiency initiatives
* Streamline logistics operations and optimise transportation flows between factories and distribution centers
* Monitor and manage backlog and shipment variances to ensure seamless order fulfillment
Requirements:
* Bachelor's degree or above in business administration, industrial engineering, supply chain, finance, accounting, etc.
* Experience in supply chain, manufacturing, logistic and operational processes is ideal
* Knowledge of TI planning systems and WW manufacturing operations is preferred
* Native level Japanese; proficient in English (TOEIC 850+)