Hotel Front Desk Staff

Job Description As a hotel front desk staff member, your responsibilities will primarily involve check-in and check-out procedures, as well as handling guest inquiries and cleaning common areas—all aspects of hotel operation. You'll gain experience in a wide range of tasks that support the entire hotel, not just front desk duties, such as answering guest phone inquiries and maintaining hygiene to ensure a pleasant stay. Furthermore, beyond simply completing assigned tasks, it's crucial to anticipate and assist guests who may need assistance, and to think about and implement services that will make them want to stay again. Working Hours 07:00-08:00 Night Shift: Occasionally required Average Monthly Overtime: 10 hours or less Job Requirements ★ No experience necessary! * Ages 35 for inexperienced applicants, up to 50 for experienced applicants * Applications from those with no experience are welcome. * Must be able to work shifts, including night shifts. * Must be able to communicate proactively with customers. * Must be able to communicate with foreign customers without fear of language barriers. * Foreign nationals are also welcome to apply. * Foreign nationals must be able to work with a "Technical, Humanities, and International Services" (技人國日) residence status. * Must be able to communicate in basic Japanese. * N2 level or higher is ideal (being able to communicate to some extent is acceptable). English Level: Fluent (TOEIC 865-) Japanese Level: Business Level (JLPT Level 2 or N2) Holidays Holidays: Shift system Annual holidays: 120 days Leave system: Paid leave, caregiver leave, maternity/childcare leave, bereavement leave Additional information: Two days off per week including Saturdays, Sundays, and public holidays / Approximately two days of requested leave per month / Overtime is less than 10 hours on average Job Contract Period Full-time employee Nearest Station Toyosu / Nishi-Kasai / Kasai / Maihama / Kasai Rinkai Park / Nihonbashi / Okachimachi / Ueno / Asakusa / Asakusabashi