Data Center Support
Job Summary
You will be responsible for the comprehensive management of foreign tenants located in a foreign-owned data center in Inzai City, Chiba Prefecture. You will address various issues during data center use, provide optimal solutions to tenant requests, and implement rational proposals. This role involves working closely with specialist staff to derive solutions and supporting the launch of a new facility.
Responsibilities
- Manage foreign tenants in a data center mostly in English
- Address issues and provide optimal solutions to tenant requests
- Collaborate with specialist staff to resolve complex requests
Required Skills
- English Level: Business Conversation Level (TOEIC 735-860)
- Japanese Level: Fluent (JLPT Level 1 or N1)
- Customer support or technical position experience in a data center environment
Job Details
Job Description ● You will be responsible for the comprehensive management of foreign tenants located in a foreign-owned data center in Inzai City, Chiba Prefecture (reception and customer support, mostly in English). ● You will address various issues that arise during data center use, provide optimal solutions to tenant requests, and implement rational proposals for resolving those issues. ● For requests that cannot be resolved on the spot, you will carefully listen to the details, bring them back to the company, collaborate with specialist staff to derive solutions, and propose them to the tenants. ● You will be involved in the launch of a new facility, but the company already manages two data centers in the surrounding area. Someone already working in another building is performing the same duties as you, so you can rest assured that there is expertise to be gained. Assigned Department: Technical Staff (POC) Scope of Job Changes: Jobs as defined by the company Working Hours 8:30 AM - 5:30 PM [Actual work: 8 hours] Break: 1 hour English Level Business Conversation Level (TOEIC 735-860) Japanese Level Fluent(JLPT Level 1 or N1) Salary JPY - Japanese Yen JPY 6000K - JPY 8500K Other Salary Description [Annual Salary Example] ¥6,000,000 - ¥8,600,000 (Age Example: 25-63 years old) [Monthly Salary Example] ¥375,000 - ¥530,000 (Age Example: 25-63 years old) *The above amounts are only estimates and will be determined according to company regulations, taking into account experience, age, and abilities. ◆Bonus: Twice a year (4 months' worth per year) ◆License Allowance System: Up to ¥40,000 per month will be added to your salary after verification of your license. Overtime: Yes Fixed Overtime Pay: None Discretionary Work System: None [Employee Benefits] Commuting Allowance: Full reimbursement of transportation expenses Company Dormitory/Housing: Single-person dormitory Social Insurance: Comprehensive social insurance coverage Retirement Allowance System: Provided after 3 years of service 63 years old: Re-employment system after retirement Yes Training system, qualification acquisition support system ・License Allowance: A license allowance is added upon acquisition of qualifications (point-based) designated by the company. ・Employee Savings Plan ・Congratulatory and Condolence Payments ・Membership in Relo Club Job Contract Period Full-time employment (2-month probationary period / no change in conditions during the probationary period)