Energy Business Promotion Member

Date PostedMay 20, 2026LocationSetagaya, Tokyo, JapanCompanyRakuten Group, Inc.SalaryJPY 5500K - JPY 10000KTypesales/ae - wholesale/distribution/fmcg sales sales/ae - service industry sales administrative - sales assistant/clerical/receptionist

Job Summary

The In-House Network Promotion Department is responsible for growing residential internet services like Rakuten Turbo and Rakuten Hikari. This role involves planning service promotions, designing pricing campaigns, and managing operations across various channels. You will lead projects focused on new feature development and improving the overall customer experience.

Responsibilities

  • Plan service promotions and pricing campaigns
  • Manage and analyze product KPIs
  • Drive projects for new service features
  • Improve customer experience

Required Skills

  • B2C business experience
  • Sales and marketing background
  • Subscription model knowledge
  • Native Japanese proficiency
  • TOEIC 225-470 level English

Job Details

Job Description The In-House Network Promotion Department's mission is to grow our products, primarily our residential internet services "Rakuten Turbo" and "Rakuten Hikari," and to attract more users. You will be responsible for service planning, sales promotion, operations, and improvements. You will be responsible for one of the following areas: - Planning service promotions, designing pricing campaigns, and promoting sales across online and offline channels. - Driving projects such as developing new service features, releasing next-generation menus, and improving existing customer experiences. Specific Duties - Formulating pricing plans and campaigns to promote sales of each product. - Managing and analyzing various KPIs and formulating and implementing related initiatives. Working Hours - Standard working hours: 7 hours 30 minutes - Flextime available (core time: 11:00 AM - 3:00 PM) - Break: 60 minutes - Overtime: Available (Fixed overtime pay: 40.0 hours/month) Job Requirements [Required] - Experience working in a B2C business - Experience in sales, marketing, and support, both intangible and tangible [Preferred] - English proficiency - Business experience in a subscription model - Consulting experience English Level: Minimum Communication Level (TOEIC 225-470) Japanese Level: Native Level Benefits & Welfare - Commuter allowance: Up to ¥50,000 per month - Social insurance: Full coverage (health, pension, employment, workers' compensation) - Training: Initial training, job-specific knowledge acquisition, English learning support, cross-cultural training - Meals: Breakfast, lunch, and dinner generally provided free of charge - Facilities: Sports gym, hair salon, and nail salon at the head office Holidays - Holidays: 125 days (Saturdays, Sundays, public holidays, summer holidays, New Year holidays) - Paid vacation: 10-20 days (5 days granted after 3 months of employment) Contract Period - Full-time employment Work Location - Futako Tamagawa Rise Office, Setagaya-ku, Tokyo (1-minute walk from Futako Tamagawa Station) - Note: Location is subject to change determined by the company (reassignment or transfer within Japan or overseas is possible).