Hospitality Consultant
Job Summary
As Japan's first private concierge company, linkties is seeking a Hospitality Consultant to manage showrooms for major global manufacturers. The role involves providing top-tier service, guided tours, and business support to domestic and international VIPs using English skills. Candidates will work in a hybrid environment across Kawasaki and Marunouchi, acting as professionals in cutting-edge technology communication.
Responsibilities
- Guide VIP visitors through showroom facilities in English
- Explain and demonstrate cutting-edge scientific technologies
- Participate in business negotiations, take minutes, and handle translation
- Process reservation requests and provide event technical support
Required Skills
- 3+ years of hospitality industry experience (airlines, hotels, fine dining, etc.)
- Business conversation level English (TOEIC 735-860)
- Fluent Japanese (JLPT Level 1 or N1)
- Experience in instruction, demonstrations, or customer service
Job Details
Job Description:
* As Japan's first private concierge company, we provide top-tier service to important domestic and international clients, going beyond existing boundaries.
* Engage in consulting work that communicates the wonders of technologies creating the future society to the world, using showrooms that exhibit cutting-edge technologies as your stage.
* Utilize your English skills to hone a wide range of skills that support global business, from providing tours of the showroom to attending business meetings, taking minutes, and translating.
* Work in a hybrid environment with two locations: directly connected to JR Kawasaki Station and in the Marunouchi area. Grow as a professional in the heart of a sophisticated business district.
* This is a highly rewarding position where you can always anticipate client expectations and pursue "plus alpha" proposals that are tailored to each individual's life and business.
[Specific Job Description]
You will be responsible for handling and consulting for important domestic and international clients and executives visiting the showroom of a major manufacturer that exhibits cutting-edge technologies.
VIP Visitor Support & Information
• Guiding visitors through the museum facilities (in English)
• Explanation and demonstration of exhibits and cutting-edge scientific technologies
• Participation in business negotiations, taking minutes in English, and reporting
Project Assistance
• Preliminary meetings and attendance at conferences for individual projects
• System input and English-Japanese translation after implementation
Operations Management
• Processing reservation requests and responding to inquiries from internal user departments
• Technical support for venue setup and equipment operation during events
Working Hours:
8:45 AM - 5:45 PM (1-hour break) *Overtime required (approximately 20 hours per month)
Job Requirements:
[Required Conditions]
* 3+ years of practical experience in the hospitality industry, such as airlines, hotels, travel, fine dining restaurants, or bridal services.
* Experience in instruction and demonstrations.
* Ability to anticipate customer needs and provide top-level service with a smile.
[Desirable Skills]
* Experience in B2B sales or corporate client relations.
* Experience in customer service or as an attendant in showrooms, etc.
* Interest in cutting-edge technology.
English Level: Business Conversation Level (TOEIC 735-860)
Japanese Level: Fluent (JLPT Level 1 or N1)
Salary & Benefits:
¥3,500,000 - ¥5,000,000 (determined based on skills and experience)
Comprehensive social insurance, commuting allowance, health checkups and health consultation services available.
Probationary period: 6 months (no change in conditions)
Holidays:
Complete two-day weekend (Saturday and Sunday), public holidays
Job Contract Period:
Full-time employee * Probationary period: 6 months (no change in conditions)
Nearest Station:
Directly connected to JR Kawasaki Station; various stations in the Marunouchi area. *This position involves working at two locations in a hybrid work arrangement.