Store Studio Manager

Job Description Japanese Cultural Experience & Craft Studio Manager (Shinjuku / Asakusa) We are seeking a Studio Manager to oversee our traditional craft workshop locations in Shinjuku and Asakusa—two of Tokyo’s most popular hubs for international travelers. Beyond day-to-day shop management, this role offers the opportunity to lead operations, enhance customer experience, and share authentic Japanese culture with the world. 1. Key Responsibilities - Studio & Operations Management: Oversee daily studio operations, shift scheduling, inventory/materials control, and facility maintenance (cleanliness & safety). - Customer Experience (CX) Enhancement: Manage guest relations and guidance, handle inquiries and on-site issues, and drive positive reviews and feedback. - Team Management: Train, onboard, and support studio staff. - Business & Revenue Growth: Analyze performance metrics, propose strategies to boost bookings and revenue, and collaborate with internal teams. 2. Why Join Us? - Create Unforgettable Cultural Moments: Deliver immersive, hands-on Japanese traditional art and craft experiences to travelers from across the globe. - Develop Diverse Business Skills: Gain comprehensive experience spanning hospitality, tourism, store operations, inventory management, and business improvement. - Career Advancement: As our company expands rapidly, top performers can take on larger responsibilities, such as multi-studio oversight, experience development, or launching new initiatives. Working Hours Flex-time system (Standard working hours: 8 hours per day) ※Schedules can be flexibly adjusted based on store operating hours and project needs. If work is required on weekends or holidays, adjustments will be made within a 5-day workweek (2 days off per week). Job Requirements [Qualifications] ◾ Language Skills: Japanese: Native level (Used for client/partner negotiations in Japan) ◾ English: Business level (Used for internal communication and international outreach) ◾ Mindset & Fit: Passionate about meeting new people and building strong relationships. ◾ Proactive attitude with the ability to take initiative. [For Entry-Level / Early Career Applicants] No prior work experience required. We welcome applicants eager to kickstart a career in sales, business development, or tourism. [For Mid-Career / Experienced Applicants] Candidates with experience in B2B sales, business development, partnership outreach, or hospitality/tourism negotiations will be entrusted with significant responsibility and ownership from day one. Salary & Benefits ¥300,000–¥450,000 per month Salary will be determined based on experience, skills, and performance. ◾ Full social insurance ◾ Company benefits ◾ Training and career development ◾ Opportunities for increased responsibility ◾ Career growth within a rapidly expanding company ◾ Transportation Allowance Holidays Five-Day Workweek Sick Leave Child-care Leave Paid Holidays Job Contract Period Term: 1 year (with a 2-month probation period) Career Path: Possibility of contract renewal and promotion to a higher position