Quality Manager Repair Center
Job Summary
Lead the quality control department at a new repair center, responsible for QMS establishment and operation. Drive quality improvement activities and ensure compliance with global standards. Manage and train quality engineers while collaborating with overseas teams.
Responsibilities
- Design and operate QMS
- Handle audits and CAPA
- Manage and train staff
- Liaise with global customers
- Oversee hazardous materials
Required Skills
- 3+ years QA/QC experience
- ISO 9001 expertise
- Six Sigma/8D knowledge
- Business English
- Fluent Japanese
Job Details
Responsibilities:
- Design, establishment, and operation of the Quality Management System (QMS)
- Development of quality indicators (KPIs), inspection processes, SOPs, and quality manuals
- Quality liaison with global customers
- Handling quality audits and customer audits
- Handling complaints and implementing corrective and preventive actions (CAPA)
- Hazardous materials (DG) management related to lithium-ion batteries
- Establishment of data erasure and information security processes
- Promotion of quality management based on ISO 9001
- Management and training of quality engineers and inspection staff
- Promoting quality improvement projects with overseas teams
Job Requirements:
- Experience in QA/QC management (3+ years) in the electronics manufacturing, hardware manufacturing, or repair industry.
- Experience in quality management using ISO 9001.
- Knowledge of quality improvement methodologies such as Six Sigma, 5Why, 8D, and Fishbone.
- Business-level English proficiency.
- Fluent Japanese proficiency.
Preferred Qualifications:
- Experience in quality control at a repair center or service center.
- Experience in quality assurance at a global company.
- Experience in managing hazardous materials (DG) or lithium-ion batteries.
- Experience in establishing a quality organization.
Working Conditions:
- Working Hours: 9:00 AM - 6:00 PM
- Contract: Full-time employee
- Benefits: Social insurance, commuting allowance, salary increases, bonuses, retirement allowance, global training, and career development support.