Salesforce Customer Success

### Job Description ◆ Driving the Resolution of Challenges for Companies That Have Already Implemented Salesforce Salesforce, a sales support system that is being adopted by companies all over the world, currently faces the challenge of not being able to use it effectively by approximately 70% of companies. As a Salesforce Customer Success professional, we are solving these challenges. ◆ Our Clients Our clients are large, well-known companies that have implemented Salesforce but are struggling with how to use it. We collaborate with sales managers and sales planning teams at client companies to solve various challenges such as "field members aren't using it," "we don't know how to utilize it," and "there's no change before and after implementation." 【Tasks】 * **STEP 1: Clearly Define the Challenges:** Confirm "how Salesforce is being used" and investigate the causes. Then, consider improvements for more efficient and effective use. * **STEP 2: Propose Measures:** Based on the identified challenges, plan and develop measures such as changing settings and specifications, and implementing measures to ensure employees understand how to use it. * **STEP 3: Customizing and Implementing Functionality:** Automating manually registered items and visualizing data significantly improves work efficiency and leads to results. * Provide consistent support from problem solving to implementation and utilization through study sessions and user lectures. ### Working Conditions * Working Hours: 9:00 AM - 6:00 PM (8 hours, 1-hour break). * Annual holidays: 120 days or more (Complete two-day weekend). * Employment type: Full-time employee (Probationary period: 6 months). ### Required Qualifications * Experience in customer negotiation. * Basic PC skills. * Native-level Japanese (N1 certification required for foreign nationals). ### Preferred Qualifications * Experience in industries such as finance, human resources, travel, bridal, education, real estate, or dealerships. * Experience using Salesforce, SFA tools, or MA tools (e.g., HubSpot). * Project management experience. ### Salary & Benefits * Expected Annual Salary: ¥3,500,000 - ¥5,000,000. * Advanced Technology Allowance available. * Social Insurance: Health, Employees' Pension, Employment, and Workers' Accident Compensation Insurance. * Retirement Allowance available. * Includes Qualification Acquisition and Training Support systems.