Hotel Front Desk Staff

Date PostedJune 17, 2026LocationTokyo, JapanCompanyGlobal Business Network IncSalaryJPY 2500K - JPY 5500KTypehospitality business specialists - hotel hospitality business specialists - concierge hospitality business specialists - reservations management

Job Summary

The role involves managing hotel front desk operations, including guest service, reservations, and concierge duties. You will work in a large-scale hotel environment where English and Japanese language skills are utilized. The position offers career advancement opportunities and a comprehensive benefits package.

Responsibilities

  • Provide front desk customer service
  • Manage reservations and inquiries
  • Assist with concierge and tourist information
  • Ensure safety management and daily hotel operations

Required Skills

  • Business level English proficiency
  • JLPT N2 level or higher Japanese proficiency
  • Valid work visa for Japan
  • Strong customer service orientation

Job Details

■ Hotel Front Desk Work Front desk customer service, reservations, inquiries, and related duties/concierge, tourist information, safety management, and other general hotel operations. *After joining the company, you will primarily gain experience in hotel front desk work, and then consider career advancement/changes based on your aptitude. Working Hours: [Day shift (example)] Break: 60 minutes ・09:00-18:00 ・13:00-22:00, etc. [Night shift (example)] Break: 120 minutes ・18:00-09:00 ・22:00-11:00, etc. Monthly flexible work hours system Job Requirements: [Required Conditions] * Must reside in Japan * Must be able to communicate at a business level in English * Must be able to attend the final interview in Tokyo * Travel expenses will be the responsibility of the applicant. For foreign nationals, the following are also required: * Must have passed the Japanese Language Proficiency Test (JLPT) N2 or higher * Must possess a valid work visa (e.g., Skilled Worker, Permanent Resident, Spouse Visa, etc.) [Preferred Conditions] * Must have a strong desire to work in the hotel industry * Must want to utilize their language skills Salary: Monthly salary starting at ¥200,000 (Determined based on experience and ability). *Bonus: Available twice a year *Salary increase: Available once a year * Full commuting expenses covered * Fully paid for work; Overtime paid down to the minute Benefits: Comprehensive social insurance (health insurance, employee pension insurance, employment insurance, workers' compensation insurance), company accommodation, and employee benefits. Comprehensive training program including new employee training (approximately two weeks) and on-the-job training. Holidays: ・Number of holidays per year: 105 days ・Shift system (work on weekends and holidays also available) *Paid leave: 10 days granted after 6 months *Special leave, maternity leave, etc.: Available Job Contract Period: Full-time employment (Probationary period: 6 months, no change in conditions).