FAE FTTx Network Design
Job Summary
Provide pre-sales and post-sales technical support for Broadband products in Japan. Assist customers with application engineering, product specifications, and FTTx network design requirements. Act as a subject matter expert in fiber optic infrastructure and passive network products.
Responsibilities
- Provide pre-sales and post-sales technical support
- Develop product specifications and requirements
- Consult on FTTx network design and passive infrastructure
- Support sales and account management teams
- Represent company as subject matter expert in forums
Required Skills
- 8-10 years experience in telecom/optical field
- Proficiency in FTTx network design
- Expertise in passive fiber optics products
- Fluent Japanese and English
- Knowledge of Telcordia, ITU-T, and IEC standards
Job Details
Job Description
1. Provides pre-sales and post-sales product and technical support the Broadband BU in Japan; assistance to internal and external customers as a contributing team member. Support Product and Account Management and Sales teams for current, modified, and new applications and configurations.
2. Provide application engineering support for Broadband product portfolio. In addition, introduction of new products, consult with customer to determine and document requirements, develop product specifications, work with product managers on the development of fit for purpose products.
3. Have a working knowledge of Service Provider passive infrastructure inclusive of outdoor aerial and underground fiber networks, FTTX MDU/SDU networks, headend/central office/commercial buildings and copper networks.
4. Provide product expertise and support and have hands-on experience in relation to optical passives, splice closures, outside plant cables, access terminals, cabinets, drop cable assemblies, copper terminals & accessories and other related products to access network cabling.
5. Participate in forums, seminars, customer meetings and public events as a subject matter expert.
Job Requirements
• Degree or diploma in electrical, optical or telecommunications field.
• Minimum 8 to 10+ years’ experience in customer consultation or support.
• Knowledge and practical experience using passive fiber optics products highly preferred.
• Preferably from companies like Sumitomo Electric, Furukawa Electric, Fujikura LTD, Corning, Panduit, or Prysmian.
• Fluent in both native Japanese and English language.
• Previous experience/knowledge of FTTx network design.
• Knowledge of optical distribution frames, optical passives, splice closures, outside plant cables, access terminals, cabinets, drop cable assemblies, copper terminals & accessories and other related products to access network cabling.
• Familiar with International Telecoms standards such as Telcordia, ITU-T and IEC.
• Proficient with relevant software tools (MS Excel, Word, PowerPoint, Visio, Outlook).
Other Requirements
• English Level: Daily Conversation Level (TOEIC 475-730)
• Japanese Level: Fluent (JLPT Level 1 or N1)
• Social Insurance included.
• Five-Day Workweek.