HR Operations Specialist

### Role Definition Supports the business by executing HR customer service and higher complexity administrative duties. ### Responsibilities * Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management. * Provides an excellent service experience when executing employee-facing processes. * Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities. * Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics. ### Job Requirements * Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches. * Information Capture: Ability to identify, capture and document relevant business information in an auditable, organized, and retrievable manner. * Service Excellence: Knowledge of customer service concepts and ability to meet or exceed customer needs. * Accuracy and Attention to Detail: Ability to complete tasks with high levels of precision. * Employee Relations: Knowledge of rights and obligations in employee relations and adherence to legal requirements. * HR Policies, Standards and Procedures: Ability to uphold organization and industry standards regarding HR management. * Human Resources Consulting: Ability to inform, guide and advise managers in HR-related initiatives. * Human Resources Operations: Ability to implement HR tasks, processes, and projects to ensure day-to-day operations run smoothly. ### Qualifications * English Level: Business Conversation Level (TOEIC 735-860) * Japanese Level: Native Level ### Working Hours 9:00-18:00 or 8:30-17:30 ### Benefits * Social Insurance * Commuting/Transportation Allowance * Employee Stock Purchase System * Education/Training * Holidays: Summer Holidays, Winter Holidays, Paid Holidays, Congratulatory or Condolence Leave, Child-care Leave, Sick Leave