Sales Support

Date PostedJune 15, 2026LocationJakarta, IndonesiaCompanyFactBase Inc.SalaryIDR 150000K - IDR 250000KTypecustomer service - customer support education/training/language specialist - interpreter sales/ae - customer success/client success

Job Summary

The Sales Support role involves accompanying Japanese sales representatives to meetings and providing interpretation. You will be responsible for creating proposals and supporting service implementation for clients. The position requires collaboration between the Japan headquarters and local Indonesian teams based in Jakarta.

Responsibilities

  • Provide interpretation for Japanese sales meetings
  • Create proposals and explanatory materials
  • Support service implementation and customer assistance
  • Collaborate with Japan and local teams

Required Skills

  • Japanese (JLPT N2 or higher)
  • Native Indonesian
  • Previous sales or administrative experience
  • Ability to work in Jakarta

Job Details

Job Description: - Accompanying Japanese sales representatives to sales meetings and providing interpretation support. - Creating proposals and explanatory materials. - Supporting service implementation and customer support. - Collaborating with the Japan headquarters and local Indonesian teams. Working Hours: - 8:30-17:30 Job Requirements: - Ability to communicate in Japanese (JLPT2 or above). - Ability to work in the Jakarta office. - Sales, assistant, or administrative experience. Japanese Level: - Business Level (JLPT Level 2 or N2). Indonesian Level: - Native Level. Benefits: - Bonus: Twice/year. - THR: one month salary (legal basis). - Business trip allowance. - Transport: actual cost. Coverage: - Medical Insurance. - BPJS Ketenagakerjaan (JKK/JK/JHT/JKP/JP). - BPJS Kesehatan. Holidays & Leaves: - Sat/Sun/public holidays. - Paid leave: 12 days after 6 months, 12 days annually. - Special leave: marriage, childbirth, baptism/circumcision. Job Contract Period: - Full-time (Permanent). - Probationary period: 90 days.