English Administrative Support Staff

### Job Description [Specific Job Description] This position is at the Japan office of Step Forward Support, which provides support for people working in Hawaii. You will be responsible for preparing visa application documents and communicating with the U.S. Department of State. If you have no problems communicating, reading, or writing in English, you will be managing the progress of approximately 30-40 visa applications simultaneously, so multitasking will be required. You will also be required to travel to the U.S. and Hawaii 1-2 times a year, so this position is based on the premise that you are willing to travel. ### Job Appeal ■ Each staff member takes responsibility for their work as a specialist in their respective position. ■ All employees started without prior experience, so no prior experience is necessary. ■ U.S. visa regulations are very detailed, and there is a vast amount to learn, so it takes about 6 months to a year to become fully proficient. Therefore, this job is perfect for people with logical thinking skills and the ability to work patiently. ### Working Hours 8:00 AM - 5:00 PM (8 hours of actual work) *Overtime is approximately 3-5 hours per month. ### Job Requirements [Required Skills/Experience] ■ Experience communicating with external parties in a business setting using English ■ Bachelor's degree or higher ■ English: Business level or higher (TOEIC 900 or higher is a guideline) ■ Japanese: Native level [Preferred Skills/Experience] ■ Ability to start work by July 1, 2026 ### Salary and Benefits [Salary] Expected annual income: ¥3,920,000 - ¥4,900,000 Bonus: Twice a year (Last year's performance: 2 months' worth of monthly salary) Monthly salary: ¥280,000 - ¥350,000 *Includes 25 hours of fixed overtime. Overtime exceeding this will be paid separately. [Various Allowances and Benefits] ■ Full reimbursement of transportation expenses ■ Company trip ■ Casual dress code ### Holidays ■ Complete two-day weekend (Sunday and Monday) ■ US Federal Holiday ■ Summer vacation (3 days) ■ Year-end and New Year holidays (December 30th to January 4th) *Annual holidays: 120 days or more ### Job Contract Period Employment type: Full-time employee (permanent employment) Probationary period: 6 months