Sales Operations Specialist
Job Summary
The Sales Operations role involves managing event logistics, CRM data, and accounting tasks for the Student Recruitment Office at GLOBIS University. The position requires coordinating event materials, maintaining web content, and handling inquiry management. It is a fast-paced environment suited for someone looking to develop organizational and project management skills.
Responsibilities
- Manage event logistics and materials
- Administer CRM systems and inquiries
- Handle accounting and invoice tasks
- Update web content and internal records
Required Skills
- 3+ years sales operations experience
- Business-level English
- JLPT N3 level Japanese
- AI-driven productivity mindset
- WordPress and CRM proficiency
Job Details
【Job Responsibilities】
1. Event Preparation Logistics
・Creating and updating web pages using WordPress based on requests from the sales team, and ensuring integration with CRM systems.
・Preparing necessary event materials (communicating with lecturers, updating PowerPoint slides, preparing printed materials, etc.).
2. Event Day Operations
・Setting up and clearing out events held at the Tokyo campus.
・Managing reception and welcoming business professionals to the events.
3. CRM System Management
・Sorting and assigning inquiry emails to the appropriate team members.
・Responding to basic customer inquiries via email.
・Managing data operations within the CRM system.
・Maintaining flexible communication with team members regarding the above tasks.
4. Operations and Accounting Management
・Invoice management and submitting payment requests through the system.
・Regularly updating and maintaining the team budget management sheet.
・Other various tasks as they arise on an ad-hoc basis.
【Job Requirements】
・3+ years of experience in sales operations
・Available to work weekday evenings for events (approximately 1–2 times per month).
・Business-level English proficiency.
・Have a mindset and attitude toward using AI to improve productivity and work quality
・Have a strong interest in GLOBIS business and GLOBIS WAY
・Native English or equivalent, and JLPT N3 or equivalent