Event Space Management Coordinator
Job Summary
The Space & Service Coordinator manages event requests, allocates venue spaces, and assigns team members within a major foreign IT company. This middle-office role involves coordinating calendars, data, and communications to ensure optimal resource utilization. It is a desk-based position requiring strong organizational skills and effective communication in both English and Japanese.
Responsibilities
- Manage and allocate event spaces via internal ticketing system
- Assign Event Managers and Specialists to event requests
- Coordinate calendars, data, and client communications
- Monitor resource availability to optimize utilization
Required Skills
- Business-level English (TOEIC 735-860)
- Business-level Japanese (JLPT N2)
- 3+ years professional experience
- Proficiency in G-Suite/Google Workplace
Job Details
The Space & Service Coordinator (SSC) is responsible for receiving all event requests from the company through the internal event request system, quickly allocating (or adjusting) appropriate event spaces based on the event level, requirements, and space availability, and assigning team members (Event Manager / Event & Service Specialists). While the work is primarily desk-based, involving managing and updating request tickets, calendars, and data, it's a middle-office role involving initial communication with clients.
Key Responsibilities:
1. Respond to event requests from multiple locations and allocate event venues/meeting rooms to ensure optimal space.
2. Assign team members (Event Managers and Event & Service Specialists) to each online event request.
3. Review the request details, determine the required level of support, and assign accordingly.
4. Ensure that calendars and information are properly updated for all meeting and event requests.
5. Gather all necessary information for the approval process.
6. Organize the latest communications and related information, including approved changes for groups and documentation of meetings with event organizers, Event Team Leads, and Event Managers.
7. Monitor cancellations, room usage, and availability to maximize resource and space utilization, as well as client and guest satisfaction.
8. Manage and verify all allocated and open spaces to ensure smooth communication between the event manager and business units.
Working Hours:
Standard working hours: 9:00-18:00 (8 hours per day).
Job Requirements:
• Business-level English and Japanese.
• 3+ years of professional work experience.
• Experience using G-suite / Google Workplace in a work setting (Google Drive, Slides, Docs, Spreadsheet, Meet, Chat, Calendar, Gmail, etc.).
Salary, Benefits, and Holidays:
• Determined based on experience and skills.
• Salary Increase: Once a year (April) based on performance.
• Bonus: Twice a year (June, December) based on company performance.
• Comprehensive social insurance, massage subsidy program, language training subsidy program.
• Visa acquisition support available.
• Free use of the cafeteria (as of January 2026).
• Two days off per week; 10 days paid leave in the first year.
• Includes summer vacation, winter vacation, and childcare/nursing care leave systems.