Data Center Engineer

Key Responsibilities: ・Install, Move, Add and Change (IMAC) on Data Center hardware (primarily servers, network equipment and other devices). ・Break-fix of all equipment, including opening servers, running diagnostics, changing cards, memory, HDD and PSU and managing escalation to vendors or specialist support providers. ・Provide on-site smart-hands support of power operations, structured cabling, media and device management. ・Support incident response activities through on-site coordination and physical assistance. ・Maintain accurate and up-to-date asset and inventory records. ・Evaluate space, power, and cooling capacity on-site prior to IMAC activities. ・Support and identify any capacity issues and resolution actions. ・Coordinate and support change and implementation activities by managing datacenter access requests. ・Conduct visual or physical checks to support diagnostic activities, including LED status verification, port or link light observation, asset confirmation, and evidence collection. ・Escort and oversee authorized personnel and vendors for physical tasks and manage inbound & outbound equipment logistics. Working Hours: ・Monday to Friday shifts: 7:30am~4:30pm or 12pm~9pm ・On-call work (allowances paid) for out of hours incidents Job Requirements: ・3 plus years of experience working in an enterprise datacenter facility; ideally with experience in the banking/finance industry. ・Good understanding of IT service delivery and Datacenter operations management (e.g. ITIL methodology, incident/change/problem management) and experience using ticketing systems. ・Strong practical experience supporting server/storage/network hardware (including rack mounting, patching, break-fix, connectivity monitoring, etc.). ・Ability to lift IT equipment weighing more than 10kg. Language Requirements: ・Excellent speaking and written English skills are a must. ・Japanese language skills are not required but are an advantage.