Internal Account Operations Manager
Job Summary
This position involves managing high-level operations for a major foreign financial institution's internal dining and hospitality services. The role requires executive-level client negotiation, stakeholder management, and organizational leadership to deliver premium services. The successful candidate will lead a team of 40-50 staff and contribute to long-term organizational development.
Responsibilities
- Manage internal dining operations and hospitality services
- Conduct executive-level client negotiations and reporting
- Lead and nurture a team of 40-50 staff members
- Coordinate internal events and stakeholder management
Required Skills
- Team management experience
- Business-level English (TOEIC 735-860)
- Fluent Japanese (JLPT N1)
- Proficiency in MS Office Suite
- Hospitality or F&B management background
Job Details
### Job Description
This is an account management position within a major foreign financial institution. You will have a deep understanding of the client's business and make proposals and negotiations at an executive level. You will also be a leader who can unite diverse stakeholders and manage the organization and operations with a high level of expertise. You will also be involved in organizational development, such as team building and nurturing next-generation leaders.
### Operational Services
- Grab & Go (pantry service providing drinks, cereal, fruit, etc.)
- Cafe services
- Catering services
- Reception
- Internal event coordination
### Specific Duties
- Client proposals and participation in management meetings
- Stakeholder management
- Reporting to executives
- Team management (approx. 40-50 people, including full-time and part-time staff)
- Event management planning
### Requirements
- Business team management experience
- Client negotiation experience from a management perspective
- English skills (business level - TOEIC 735-860)
- Japanese skills (Fluent - JLPT N1)
- Computer skills (Word, Excel, PowerPoint for reports and presentations)
- Experience in hospitality, hotel, restaurant, food and beverage, or retail industries
### Working Hours
- 9:00 - 18:00 (60-minute break)
### Benefits
- Comprehensive social insurance coverage
- Retirement benefits (defined contribution pension)
- Union-based mentoring system
- Mutual aid association membership
- Half-day paid leave system
- E-learning system and certification acquisition support
- Full transportation expenses reimbursed
- Holidays: Sat/Sun/Public holidays (120 annual holidays including special leave)