Live Commerce MC Specialist

Position Overview As a key member of KOMEHYO Holdings (listed on the Tokyo Stock Exchange Tokyo Prime / Standard Markets), K-Brand Off is expanding its global footprint. We are looking for native English speakers to lead our international growth as Live Commerce Presenters and Cross-Border E-Commerce Specialists. You will act as the face and voice of our luxury brand portfolio, engaging global audiences via live streaming while managing back-end cross-border EC channels to build lasting customer relationships worldwide. Key Responsibilities 1. Live Commerce & On-Air Hosting (Front-End) - Host live streaming shows in English, showcasing luxury handbags, watches, and jewelry to international buyers. - Drive interactive live engagement, answering real-time audience questions, offering product recommendations, and providing detailed condition reports. - Select featured items, prepare stream schedules, and script English promotional materials. - Track and analyze post-stream performance metrics (viewership, conversion rates, engagement) to continuously optimize sales strategies. - Coordinate stock allocation and order fulfillment with the inventory team. 2. Cross-Border E-Commerce Operations (Back-End) - Manage global marketplace storefronts (eBay, Farfetch, Luxclusif, Globazone, etc.), overseeing listing details, English translations, and quality control. - Optimize product pages and listing copy based on live stream insights and viewer feedback. - Deliver high-touch global customer service (Customer Success) for overseas inquiries. - Plan and execute cross-border marketing campaigns driven by store analytics (Google Analytics). Workplace Environment Dedicated indoor smoking room available. Working Hours 10:00 - 19:00 (8 working hours + 1-hour break) Average overtime: 10–20 hours per month (excluding peak season) Job Requirements Must-Have Qualifications - Native-level English proficiency - Conversational Japanese capability - Comfortable on camera with an energetic, client-facing personality. - Basic PC skills (Excel, email, Web applications). Preferred Experience - Background in customer service, retail sales, hospitality, or on-camera content creation (TikTok, Instagram Live, 17LIVE, etc.). - Prior experience or strong passion for luxury pre-owned goods (handbags, fine jewelry, timepieces). - Experience with cross-border E-commerce management, copy translation, or Google Analytics. English Level: Native Level Japanese Level: Business Level (JLPT Level 2 or N2) Salary & Benefits Monthly Base Salary: JPY 260,000 – JPY 400,000 [Allowances & Perks] - Full commutation/transportation allowance - Regional / Area allowance (JPY 20,000/month) - Housing allowance (JPY 15,000/month; additional JPY 10,000/month for primary heads of household) - Family allowance (Spouse: JPY 15,000/month; Child: JPY 5,000/month per child) - Overtime allowance (paid in full) - Official certification support (Company covers Reuse Specialist Exam fees upon passing) - Employee discount program for luxury goods - Employee stock ownership plan & retirement pension scheme - Welcome lunch sponsorship [Social Insurance] Complete coverage: Health Insurance, Employee Pension, Unemployment Insurance, Workers' Compensation. [Bonus] 3 times per year (Summer, Winter, and Year-End performance bonus / 4.5 months' equivalent paid previous year). Holidays - 115 Days Annual Leave - 5-day work week (Shift system) - Paid annual leave - Year-end & New Year holidays - Summer break - Maternity & Paternity leave - Congratulatory or Condolence Leave Job Contract Period Full-Time Employee Note: Includes a 3-month probation period during which contract terms remain identical with no variation in salary or benefits.