Forwarder

[Job Description] You will be responsible for customer service and operations related to the import and export of air and sea cargo. This includes email and telephone communication with overseas agents, and the creation of quotations and invoices. [Specific Duties] * General import/export arrangements * Preparation of simple documents and customs clearance arrangements * Delivery date adjustments * Delivery arrangements * Handling customer inquiries * Creation of invoices and quotations, etc. [Team Information] Team members: 9 (7 operations staff, 2 accounting staff) All members are mid-career hires, creating a flat organizational structure. [Work Environment] ◆ Excellent Work-Life Balance: There are days with no overtime if you complete your daily tasks properly, allowing you to prioritize your private life. ◆ Global Workplace: The CEO is a foreigner, and English is spoken daily in the office. Opportunities to participate in overseas conferences are available for those who wish. ◆ Integrative Project Management: Unlike large corporations with a division of labor system, you will be involved in a single project from start to finish, providing significant job satisfaction and learning opportunities. Scope of Job Changes: Responsibilities as defined by the company. Working Hours 9:00 AM - 6:00 PM (Scheduled working hours: 8 hours 0 minutes) Break time: 60 minutes (12:00 PM - 1:00 PM) Overtime work: Yes ■Overtime: Approximately 10-20 hours/month [Employee Benefits] Commuting allowance, health insurance, employee pension insurance, employment insurance, workers' compensation insurance Commuting allowance: Paid according to company regulations Social insurance: No additional information Holidays Complete two-day weekend (Saturday, Sunday, and public holidays) Annual paid leave: 10 days or more (minimum number of days granted after 6 months of employment) Annual holidays: 120 days Nearest Station Address: 2-15-10 Iwamotocho, Chiyoda-ku, Tokyo Nearest Stations to Workplace: Toei Shinjuku Line / Iwamotocho Station (4-minute walk), Hibiya Line / Akihabara Station (6-minute walk), Sobu Line / Bakurocho Station (7-minute walk) Scope of Change: None