Office Experience Coordinator
Job Summary
As a Bilingual Office Experience Coordinator, you will handle reception duties, manage incoming mail and deliveries, and assist with meeting room setups and corporate events. You will also maintain office and pantry supplies, coordinate office lunch arrangements, and work closely with the facilities team. The role requires a bilingual professional with strong multitasking abilities, excellent organizational skills, and a customer service orientation.
Responsibilities
- Perform reception duties and greet guests
- Assist with meeting room setups and corporate events
- Manage incoming/outgoing mail and courier services
- Maintain inventory of office and pantry supplies
Required Skills
- Fluent English and Native Japanese
- Strong multitasking and time management skills
- Proficiency in Microsoft Outlook, Excel, and Word
- Excellent organizational and communication skills
Job Details
Job Description
As a Receptionist, you will:
• Perform all reception duties, including greeting guests and answering incoming calls in a professional manner.
• Assist with setting up meeting rooms, including Zoom or other video conferencing
• Process incoming mail and arrange for courier services
• Assist with planning corporate events
• Sourcing stationery and office supplies
• Work closely with the local facilities team to plan corporate events as required.
• Escalate maintenance issues as required.
• Maintain inventory of office and pantry supplies and order as required
• Arrange office lunch/dining
• Receive and sort incoming mail and deliveries, and manage outgoing mail
Working Hours
9:00-18:00 (including 1 hour break)
Job Requirements
[Required knowledge and experience]
• Ability to use sound judgment when evaluating and deciding how to handle questions, calls, and issues
• Ability to be resourceful and proactive when issues arise
• Multitasking and time management skills, ability to prioritize tasks
• Professional demeanor and attitude
• Customer service orientation
• Excellent organizational and communication skills
• Knowledge of Microsoft Outlook, Excel, and Word
• Commitment to the highest ethical standards
• Detail-oriented and ability to adapt quickly to a fast-paced environment
[Preferred]
Relevant experience in a financial services environment
English Level
Fluent (TOEIC 865-)
Japanese Level
Native Level
Benefits
Complete social insurance
Full transportation expenses
education training
Holidays: Saturdays, Sundays, and holidays
Paid vacation (according to client regulations)
Contract employee [Employment available]
Holidays 完全週休2日制(土・日・祝祭日) 冬期休暇 有給休暇 慶弔休暇 育児休暇
Job Contract Period
Contract employee for the first year, then permanent employee (depending on performance)
Nearest Station
Head office: Shinagawa
Work location: Tokyo 23 wards