In-house IT Support

Job Description This role focuses on supporting internal IT operations and providing technical support, including onboarding new employees and ensuring a smooth system environment for all staff. This position offers the opportunity to enhance your expertise while engaging in a wide range of IT tasks. Specifically: * IT Asset Management: Updating asset registers, maintaining the accuracy and availability of hardware and software * Onboarding: IT equipment, software, and account setup, access rights management * Vendor Liaison: Attending regular maintenance, arranging repairs in case of malfunctions * IT Support: First-line support for equipment and software, installation and configuration, equipment maintenance (PCs, printers, networks, web conferencing, etc.) Working Hours • 8:45 AM - 5:45 PM • Break time: 60 minutes • Overtime: Yes Job Requirements [Required Qualifications] Experience in one of the following: * Experience in infrastructure, security, or operations design * Experience in server maintenance or network construction * Basic understanding of computer/information system architecture and troubleshooting skills * Experience in BCP (Business Continuity Planning) measures [Preferred Qualifications] * Experience in automation and script development using Python * Practical experience in the financial services industry or corporate IT environment [Ideal Candidate Profile] * Excellent teamwork skills, strong communication skills, and the ability to collaborate with all internal and external organizations. * Proactive problem-solving and the ability to communicate and follow up with team members from different departments. * Excellent communication and interpersonal skills, and the ability to embrace different cultures. * Excellent communication and interpersonal skills. English Level Daily Conversation Level (TOEIC 475-730) Japanese Level Fluent(JLPT Level 1 or N1) Chinese Level Fluent Salary & Benefits * Annual Salary: ¥4,500,000 - ¥6,000,000 * Monthly Salary: ¥300,000 - ¥400,000 * Bonus: Yes (Once a year *Performance-based bonus) * Salary Increase: Yes (Once a year) * Overtime Pay: Fully paid in 1-minute increments. * Transportation Allowance: Yes * Comprehensive Social Insurance * Retirement System: Yes Holidays • Two days off per week (Saturday and Sunday) • Public holidays • Paid leave: 10 days granted after 6 months of employment • Other: Summer vacation, New Year's holidays, bereavement leave, maternity/childcare leave, family care leave [Annual holidays] 123 days