Admin Support

Date PostedAugust 17, 2026LocationAsia Japan Tokyo MinatoCompanyCustomer support administrative staff / Global fitness equipment manufacturer / Weekends and holidays off @ Minato-kuSalaryJPY 2500K - JPY 3500KTypeadministrative - sales assistant/clerical/receptionist customer service - other customer service - customer support

Job Summary

We are seeking a customer support administrative staff member for our back-office department to connect customers with engineers. The role involves handling repair requests, scheduling engineer visits, and creating estimates. Enjoy a stable work environment in Minato-ku with weekends and holidays off.

Responsibilities

  • Handling customer repair requests and inquiries via phone and email
  • Scheduling and arranging visits by service engineers
  • Creating and sending repair estimates to customers
  • Data entry into a dedicated system and organizing documents

Required Skills

  • Experience in back-office operations, sales administration, or customer support
  • Business-level Japanese language proficiency
  • Basic PC skills including Word and Excel
  • Experience in scheduling and engineer support is preferred

Job Details

【Job Description】 ・Handling customer repair requests and various inquiries (phone and email) ・Scheduling and arranging visits by service engineers ・Creating and sending repair estimates to customers ・Data entry into a dedicated system and organizing various documents Working Hours 9:00 AM - 6:00 PM *Overtime is approximately 20 hours per month *60-minute break [Application Requirements] ◆Required Skills - Experience in back-office operations including sales administration, customer support, and telephone support (number of years of experience not specified) - Japanese language proficiency (business level or higher: ability to handle phone calls and emails smoothly) - Basic PC skills (simple data entry in Word and Excel) ◆Preferred Skills - Experience in scheduling and engineer support - Counter-level customer service and telephone handling skills Japanese Level Business Level(JLPT Level 2 or N2) Salary JPY - Japanese Yen JPY 2500K - JPY 3500K Other Salary Description Full reimbursement of transportation expenses Complete social insurance coverage Hourly wage: ¥1500 - ¥1700 Monthly income example: ¥240,000 - ¥272,000 ∟Based on 8 hours of work per day and 20 working days per month ∟Overtime pay will be provided if overtime occurs *Depending on experience and skills Holidays Complete two-day weekend (Saturday, Sunday, and public holidays) Paid leave Job Contract Period Temporary Staff *Fixed-term contract, renewable *Work visa support available (Engineer/Specialist in Humanities/International Services) Nearest Station Tamachi Station: 15-minute walk Shibaura-futo Station: 8-minute walk