Hotel Front Desk

Job Description • Front desk staff duties including reception and guidance • Event planning and improvement proposals for hotel operations • Data entry tasks, including responding to customer reviews • Inventory checks and ordering of supplies • Data entry into various systems • Staff training and guidance * Disclosure of the scope of changes to job duties due to legal requirements: Job duties may change in the future. Details will be provided during the interview. Working Hours 24-hour shift system (8 hours of work, 1 hour break. Shift examples: 7:00-16:00, 14:00-23:00, etc.) Job Requirements [Required Qualifications] Full-time employee at a Japanese company with at least one year of customer service experience (part-time work not accepted) Fluent in Japanese (N2 level or higher) and able to provide customer service in English, Chinese, or Korean Must reside in Japan and be able to work all shifts at one of the three locations in Tokyo [Preferred Qualifications] ・Enjoy interacting with many people and providing hospitality ・Experience working in a team ・Proactive and energetic ・Want to utilize language skills or are motivated to learn languages ・Able to act proactively Salary & Benefits Monthly salary: ¥350,000 - ¥439,000 Overtime pay is paid separately in full at actual cost. Housing allowance available (half of rent subsidized, up to ¥60,000, subject to company regulations) Prepayment retirement allowance system Language incentive (language allowance) available (¥5,000/month to a maximum of ¥30,000/month, paid every six months along with bonuses) Holidays Shift work (8-10 days off per month) Annual holidays: 115 days Paid leave: 10 days granted from the date of joining the company (may vary depending on the month of joining) Job Contract Period Full-time employment