Field Application Engineer
Job Summary
This position involves providing technical sales support and project management for data center cooling solutions. The role requires bridging the gap between technical requirements and commercial delivery while collaborating with global teams. The ideal candidate will possess strong engineering knowledge and bilingual proficiency in Japanese and English.
Responsibilities
- Technical sales support and customer consultations
- RFQ analysis and quotation management
- End-to-end project management from prototype to mass production
- Cross-departmental and global team coordination
Required Skills
- 5+ years of engineering/application experience
- Business-level Japanese and English proficiency
- Technical knowledge of cooling solutions
- Strong project management skills
Job Details
### Technical Sales Support
- Technical proposals for data center cooling solutions.
- Accompanying sales representatives to customer meetings for technical explanations.
- Customer presentations and technical discussions.
- Participation in exhibitions and trade shows.
- Handling technical inquiries on the website.
- Handling kick-off meetings at the start of projects.
### Technical Support
- Review and analysis of customer RFQs (Requests for Quotation).
- Creating quotations including technical specifications and costs.
- Confirmation of technical feasibility.
- Technical and commercial risk analysis.
- Supporting price negotiations in collaboration with sales representatives.
- Providing quotation and order support using digital tools.
### Project Management
- Project management from prototyping to mass production.
- Confirmation of initial order details and comparison of quotes.
- Collaboration with technical, procurement, and operations departments.
- Schedule and progress management.
- Management of the prototype and testing process.
- Identification of issues and proposal of improvements.
- Collaboration with global teams.
### Job Requirements
**Required Qualifications**
- Practical experience in electrical, electronic, mechanical, or engineering fields.
- Experience as a technical professional or application engineer (5 years or more is a guideline).
- Experience in customer negotiation.
- Experience working in an international environment.
- Business-level Japanese and English proficiency.
- University degree in Electrical/Electronic/Engineering.
**Preferred Qualifications**
- Experience in the data center industry.
- Knowledge of Cooling Solutions (cooling equipment).
- Experience as an Application Engineer or Technical Sales.
- Project management experience.
- Experience working in a cross-functional team.
- Knowledge of electronic design and product specifications.