Hotel Front Desk Staff

Job Description • Front desk staff duties including reception and guidance • Event planning and improvement proposals for hotel operations • Data entry tasks, including responding to customer reviews • Inventory checks and ordering of supplies • Data entry into various systems • Staff training and guidance Working Hours • 24-hour shift system (8 hours of work, 1 hour break. Shift examples: 7:00-16:00, 14:00-23:00, etc.) Job Requirements [Required Qualifications] • Full-time employee at a Japanese company with at least one year of customer service experience (part-time work not accepted) • Fluent in Japanese (N2 level or higher) and able to provide customer service in English, Chinese, or Korean • Must reside in Japan and be able to work all shifts at one of the three locations in Tokyo [Preferred Qualifications] • Enjoy interacting with many people and providing hospitality • Experience working in a team • Proactive and energetic • Want to utilize language skills or are motivated to learn languages • Able to act proactively Salary Description • Monthly salary: ¥350,000 - ¥439,000 • Overtime pay is paid separately in full at actual cost • Housing allowance available (half of rent subsidized, up to ¥60,000, subject to company regulations) • Prepayment retirement allowance system • Language incentive (language allowance) available (¥5,000/month to a maximum of ¥30,000/month, paid every six months along with bonuses) Holidays • Shift work (8-10 days off per month) • Annual holidays: 115 days • Paid leave: 10 days granted from the date of joining the company Job Contract Period • Full-time employment