Training Operations Project Manager
Job Summary
This position operates within the Project Management Office to lead training operations and business process improvements for corporate training projects. The role involves managing the end-to-end training lifecycle, coordinating with diverse stakeholders, and driving operational standardization. The successful candidate will also be responsible for mentoring new team members and supporting internal/external events.
Responsibilities
- Manage end-to-end training project schedules and progress
- Coordinate communication between clients, instructors, and participants
- Standardize operational processes and improve efficiency
- Mentor and provide work guidance to new employees
Required Skills
- 3+ years experience in sales, planning, or operations
- Business-level English (TOEIC 735-860)
- Fluent Japanese (JLPT N1)
- Proficiency in Microsoft Office, Gmail, and Slack
- Logical thinking and stakeholder management skills
Job Details
Job Description
Upon Joining: This position is in the Project Management Office, where you will lead training operations and business process improvements. You will play a key role as the project manager for corporate training projects. You will be responsible for scheduling, progress management, and coordinating with clients, instructors, and participants after receiving a contract. You will also be involved in standardizing operations, proposing improvements, and training new employees. This position involves driving the smooth progress of training by engaging many stakeholders.
Further Details:
This team aims to guide the smooth progress of various projects both within and outside the organization, not only in training and project management, but also in standardizing operations, coordinating between projects, and developing human resources. As the person responsible for the operational aspects, you will manage all processes from contract signing to the completion of training, coordinating with client representatives and managing progress.
① Training Operation Design and Progress Management
You will be responsible for the entire training operation process, including setting goals, identifying tasks, designing schedules and role assignments, and managing progress, to ensure the smooth implementation of tailor-made training.
② Stakeholder Communication
- Accurate and timely communication with various stakeholders, such as customers, participants, and instructors.
- Responding to inquiries regarding training content.
- Building relationships with stakeholders throughout the entire process.
③ Business Improvement and Standardization
You will be responsible for planning and executing improvements to operational processes, as well as efficiency improvements and standardization.
④ Human Resource Development
You will be responsible for providing work guidance to new employees and supporting the development of team members. Other responsibilities include training setup and support for internal and external events.
Working Hours
Flexible working hours (no core time). Break: 1 hour (Reference: 9:30 AM - 6:00 PM).
*In principle, it is recommended to come to the office at least three times a week.
*During the onboarding period (first three months), we recommend coming to the office every day to help you adapt to the organization.
Job Requirements
■ Required Skills
- 3 years of experience in a company in sales, sales assistant, planning, etc.
- Practical experience using English (reading and writing)
- Basic PC skills, including Microsoft Office and Gmail, and comfortable with digital communication such as email and Slack
[Preferred Qualifications]
- Attitude and mindset to utilize AI to improve work productivity and quality
[Ideal Profile]
- Logical thinking and accurate communication and output
- Ability to actively communicate and collaborate with stakeholders both inside and outside the team to develop policies and solve problems
■ Profile
- Ability to act independently/flexible in uncertain circumstances
- Interest in education, human resource development, and global business
- Able to empathize with our company's philosophy
English Level: Business Conversation Level (TOEIC 735-860)
Japanese Level: Fluent(JLPT Level 1 or N1)
Benefits
- Transportation expenses provided
- Complete social insurance coverage
- Personal development support (up to ¥200,000 per year)
- Support for necessary training
- Pension plan
- Employee stock ownership plan
Holidays
- Saturdays, Sundays, and public holidays
- Paid vacation: 20 days per year
- New Year's holiday (December 29th - January 4th)
- Marriage leave, Breeding leave, Disaster volunteer leave, Maternity/childcare leave, sabbatical leave
- 120+ days of annual vacation
Contract Period
Full-time employee (trial period: 3 months)