Field Service Engineer
Job Summary
We are seeking an experienced and dynamic Field Service Engineer to work for our Energy Products team. Your primary responsibilities will include servicing, troubleshooting, and upgrading battery systems and Tesla fast charging equipment as needed. This role requires significant travel to service and maintain our battery network.
Responsibilities
- Inspect, maintain, and repair TESLA battery and charging equipment.
- Perform complex electromechanical debugging and rework.
- Manage and maintain optimal performance of Powerwall and Supercharger sites.
- Provide technical support across assigned regions and internationally.
Required Skills
- 2+ years experience in electrical/industrial equipment repair.
- Fluent Japanese and basic English proficiency.
- Ability to interpret electrical diagrams and mechanical drawings.
- High proficiency in Microsoft Office and cloud-based tools.
- Valid driver's license.
Job Details
Position Description: We are seeking an experienced and dynamic Field Service Engineer to work for one of the world's most advanced companies. Our Energy Products team is seeking an experienced service technician with excellent verbal and written communication skills. At Tesla, we need diverse and agile technicians to keep our systems running smoothly. Your primary responsibilities will include servicing, troubleshooting, and upgrading battery systems and Tesla fast charging equipment as needed. We are looking for a positive and proactive team player! This role requires significant travel to service and maintain our battery network.
Responsibilities:
- Regular inspection, maintenance, troubleshooting, and repair of TESLA products (industrial batteries, home batteries, Tesla chargers, etc.).
- Complex and precise electromechanical debugging, rework, and repair.
- Performing tasks requiring advanced skills and patience.
- Proficiency in various hand tools, power tools, diagnostic equipment, and measuring instruments (including DMMs and oscilloscopes).
- Establish and adhere to best practices and procedures for various maintenance activities related to Tesla Energy equipment.
- Maintain a high level of communication and feedback within Tesla Energy's service organization, and keep daily updates on completed work, identified issues, and future schedules.
- Have the flexibility to provide support outside your assigned region, and potentially even internationally, as needed.
- Perform other relevant tasks in line with Tesla Energy's growth and application diversity.
- Actively manage Powerwall and Supercharger sites, ensuring they remain online and perform at an optimal level.
Job Requirements:
- Minimum 2 years of experience in electrical work, troubleshooting, and repair of commercial and industrial equipment.
- Ability to travel frequently.
- Fluent in Japanese and possessing at least basic English skills (reading and writing level).
- Ability to work based on complex and detailed documentation and verbal and written instructions as needed.
- High computer skills. Proficiency in Microsoft Office and cloud-based computing programs.
- Ability to read and understand manufacturing instructions, electrical diagrams, and mechanical drawings.
- Possession of a valid driver's license (automatic transmission acceptable).
- Ability to build and maintain collaborative relationships with people, both inside and outside the company.
- Ability to efficiently manage multiple priorities and meet deadlines.