EC Marketplace Operation Specialist
Job Summary
The E-commerce Operations Specialist will manage domestic and international e-commerce sites to drive business growth and enhance user experience. The role involves strategic sales planning, KPI management, and the continuous improvement of site content and promotional activities. This position requires strong project management skills and professional proficiency in Japanese and Chinese.
Responsibilities
- Manage domestic and international e-commerce site operations
- Develop and execute sales and promotional strategies
- Monitor KPIs and optimize sales performance
- Handle product registration and content updates
Required Skills
- 3+ years e-commerce operations experience
- Project management expertise
- Business level Japanese and Chinese
- Adobe Creative Cloud and HTML/CSS skills
Job Details
[Job Description]
This team operates our own e-commerce site and related sites such as overseas marketplaces. We are continuously making improvements and modifications to our growing e-commerce site with a sense of urgency.
■Domestic Area
- Sales management including operation of our own e-commerce site and sales strategy planning
- Sales and KPI management
- Development of annual/quarterly sales and promotional plans
- New product registration, content addition, and email newsletter distribution
■Overseas Area
- Sales management including operation of our own e-commerce sites and marketplaces in various countries and sales strategy planning
- Annual/quarterly sales strategy planning for our overseas e-commerce sites and marketplaces
- Sales management
- New product registration, content addition, and email newsletter distribution
[Working Hours]
- Monday to Thursday: 9 hours of work and 1 hour break between 6:00 and 22:00
- Friday: 4 hours of work between 6:00 and 13:00
- Full-time office attendance
- Monthly variable working hours system
[Required Qualifications]
- 3+ years of experience operating a company's e-commerce website (both domestic and international)
- Project management experience
- Business level Japanese, Chinese, Korean, or English
[Preferred Skills]
- Adobe software (Photoshop, Illustrator, etc.)
- HTML/CSS coding
[Compensation & Benefits]
- Annual Salary: ¥4,000,000 - ¥10,000,000
- Position allowance, overtime allowance, late-night work allowance, housing allowance
- Bonuses: Base salary x 1.5 months divided into 12 installments, performance-based bonus
- Salary Increase: Once a year
- Insurance: Health, pension, employment, workers' compensation, long-term care
- Other benefits: Child allowance, commuting allowance, employee discount, retirement allowance, Life Support II System
[Holidays]
- Annual holidays: 144.5 days
- Annual paid leave, maternity leave, childcare leave
[Training]
- For the first month, you will be engaged in store operations at the head office to understand brand values and customer trends.