Executive Assistant Office Manager

Role Overview: The Executive Assistant (EA) & Office Manager is the vital operational and administrative anchor for the L.A.B. Golf APAC Region. Based in our Tokyo office, this role provides comprehensive executive support to the Senior Vice President & General Manager while driving daily workspace efficiency. As a key component of this role, you will act as a crucial linguistic and cultural bridge. You will ensure seamless internal operations and external relationship-building across the region, bringing an energetic, warm, and proactive 'can-do' attitude to support our fast-growing, dynamic startup team. Key Responsibilities: 1. Executive Support & Cultural Liaison • Calendar & Schedule Management: Coordinate and manage the SVP's complex calendar across multiple time zones, prioritizing meetings and resolving scheduling conflicts. • Travel Coordination: Arrange comprehensive domestic (Japan) and international travel itineraries, including flights, hotels, and ground transportation. • Bilingual Translation & Interpretation: Translate emails, documents, and presentations between English and Japanese. Provide interpretation during meetings with local staff and external business partners who do not speak English. • Expat Relocation & Personal Support: Provide minor, ad-hoc assistance with the GM's local transition and personal administration in Tokyo (e.g., occasional setup assistance, local utility/service coordination, or navigating local systems). 2. Office Management & Startup Operations • Office Administration: Serve as the primary point of contact for our serviced office provider in Tokyo. Manage office supplies, incoming mail, and general workplace organization. • Team Support: As part of a lean 4–5 person startup team, maintain a welcoming office atmosphere and enthusiastically assist the wider team with administrative tasks as needed to drive collective success. 3. Partner & Account Relations • Stakeholder Coordination: Act as a professional liaison with local retail accounts, distributors, and business partners, most of whom communicate exclusively in Japanese. • Local Travel: Occasionally accompany the GM or team members on local trips within Japan to meet accounts, visit retail partners, or support local market events. Working Hours: Monday to Friday 9am to 5pm Job Requirements: - Education: University or College Graduate (Bachelor's degree or equivalent). - Japanese: Native-level Japanese (written and spoken) is mandatory. - English: Fluent English proficiency (Speaking, Reading, and Writing) is mandatory. - Experience: Previous experience as an Executive Assistant, Personal Assistant, or Office Manager is highly valued. - Technical Skills: Familiarity with general office productivity suites (such as Microsoft Office) and digital scheduling environments. - Soft Skills: High cross-cultural emotional intelligence, meticulous attention to detail, and a proactive 'can-do' spirit.