Hotel Front Desk Manager
Job Summary
We are seeking a candidate for a front desk and management role at inbound-focused apartment hotels. The position involves guest services, reservation management, and providing local travel guidance. We are looking for individuals with strong language skills who aspire to become future hotel managers.
Responsibilities
- Perform check-in and check-out procedures
- Provide hotel information and concierge services
- Manage reservation inquiries
- Guide guests to local attractions
Required Skills
- Japanese proficiency (JLPT N2)
- Business level English
- Customer service experience
Job Details
[Job Description]
* Check-in/Check-out duties
* Hotel information services
* Handling reservation inquiries
* Guiding guests to tourist attractions and recommended spots
* No restaurant or cleaning duties
[Working Hours]
Three-shift system (No night shifts)
* Early shift: 7:00 AM - 4:00 PM
* Mid shift: 9:00 AM - 6:00 PM
* Late shift: 1:00 PM - 10:00 PM
[Application Requirements]
* Japanese: N2
* English: Business level or higher
* Customer service experience in Japan or your home country
[Preferred Qualifications]
* Those who want to provide services/experiences that make many guests think, "I want to stay at this hotel again."
* Those who aspire to advance their careers in the future and want to lead as a candidate for the next generation of hotel managers.
[Employee Benefits]
* Comprehensive social insurance
* Incentive system available
* Transportation allowance (up to 40,000 yen per month)
* Rent subsidy system (conditions and limits apply)
[Holidays]
* Shift system
* Paid leave
* Bereavement leave
* 117 days per year