Multilingual Customer Support

[Job Description] This role involves acting as a liaison between foreign tenants and Japanese real estate management companies. As a multilingual customer support representative commissioned by real estate companies nationwide, you will be responsible for the following tasks: 1. Handling tenant inquiries: Responding to inquiries regarding contracts and post-move-in matters via phone and social media. 2. Liaising with management and guarantee companies: Interpreting tenant requests and accurately conveying information. 3. Administrative tasks: Entering response history into a dedicated system and providing support via email and chat. [Working Hours] Shift work: - 8:55 AM - 6:00 PM - 11:55 AM - 9:00 PM (65-minute break) [Job Requirements] - Japanese: Equivalent to JLPT N1 level - Burmese: Native level - At least one year of work experience in Japan [Preferred] - Experience in call centers or customer support - English: Business level [Salary & Benefits] - Monthly salary: ¥280,000~ - Estimated annual salary: ¥3,500,000~ - Includes deemed overtime pay for 15 hours per month - Bonus: Once a year (depending on performance) - 3-month probationary period (¥250,000~ during this period) [Holidays] - Complete two-day weekend - Paid leave - Year-end and New Year holidays - Bereavement leave [Contract Period] - Full-time employee (with a 3-month probationary period)