Customer Engineer Semiconductor Equipment
Job Summary
As a Customer Engineer, you will be responsible for the maintenance, inspection, and troubleshooting of world-leading semiconductor manufacturing equipment. The role involves working at client factories, performing tasks ranging from parts replacement to complex technical repairs. Comprehensive training is provided, making it an excellent opportunity for those without prior industry experience.
Responsibilities
- Perform regular maintenance and inspections of semiconductor equipment.
- Execute parts replacement and equipment troubleshooting.
- Investigate technical symptoms and collaborate with senior engineers.
- Manage parts procurement and repair documentation.
Required Skills
- Business-level Japanese (JLPT N2 or higher).
- Basic English communication skills.
- Currently residing in Japan.
- Strong desire to learn technical engineering skills.
Job Details
### Job Description
As a Customer Engineer at a world-leading semiconductor manufacturing equipment manufacturer, you will be responsible for the maintenance of semiconductor and display manufacturing equipment.
### Job Details
You will be responsible for regular maintenance, inspections, and troubleshooting of our equipment at the factories of our client semiconductor manufacturers. The work mainly consists of regular inspections and maintenance services, ranging from simple tasks that can be handled by one person, such as parts replacement, to troubleshooting issues that require the cooperation of about three engineers.
* Regular equipment inspections (including parts replacement as needed)
* Troubleshooting our manufacturing equipment
* Symptom confirmation/investigation of causes (consulting with senior engineers if the cause is unknown)
* Parts procurement/repair work
### Training
You can learn from the basics through training to acquire general knowledge of semiconductor manufacturing equipment and hands-on training with actual equipment. Following this, you will receive three weeks of specialized technical training focused on the equipment you will be responsible for. No prior experience in the semiconductor industry is necessary!
### Daily Schedule
09:00 Morning meeting → 10:00 Start of work → 12:30 Lunch → 13:30 Work/Report writing → 17:00 Customer explanation → 17:30 End of work
### Working Hours
9:00 AM - 5:30 PM (7.5 hours of actual work)
*Shift work may be required depending on the assigned equipment.
Overtime: Approximately 15-30 hours
### Job Requirements
• Currently residing in Japan
• Business-level Japanese proficiency (JLPT Level 2 or N2)
• English speakers welcome! (Minimum Communication Level: TOEIC 225-470)
### Holidays & Benefits
* Complete two-day weekend system: 122 days off per year
* Leave: Refreshment leave, personal illness/injury leave, child care leave, parental leave, family care leave
* Comprehensive social insurance, Transportation allowance, Incentive system, Self-development support, Discounted company stock, Stock award, Defined contribution pension plan (DC), Retirement allowance system, Group life insurance, Asset building savings, EAP system, Qualification acquisition support, Club activities, Resort facilities.