Receptionist Administrative Staff
Job Summary
This position involves the operation of foreign-owned rental offices, focusing on reception, administrative support, and facility management. It offers a global working environment with on-boarding training provided for those without industry experience. Candidates will support diverse clients, manage office operations, and assist with sales tasks while maintaining a healthy work-life balance.
Responsibilities
- Manage front desk reception and telephone inquiries
- Perform general administrative and data entry tasks
- Oversee facility operations and maintenance
- Support sales through client previews and contract management
- Organize client networking events
Required Skills
- Native Japanese proficiency
- English daily conversation level
- Hospitality or customer service experience
- PC literacy (Word, Excel)
- Proactive problem-solving attitude
Job Details
### Career Path
Employees from various backgrounds, including apparel, aviation, and hotels, are welcomed. With on-boarding training, you can start with peace of mind. Starting with clerical and reception work, you can gain experience in customer service, facility management, event planning, and sales support, with future opportunities to become a team leader or management position.
### Job Description
**Customer Service**
- Reception and telephone answering.
- Guidance to meeting rooms and providing drinks.
- Pre-move-in orientation for new clients.
**General Administrative Duties**
- Preparation for new customer move-ins.
- Data entry using Word and Excel.
- Checking invoice amounts and issuing quotations.
- Email correspondence with customers and internal teams.
**Facility Management**
- Receiving and delivering mail.
- Troubleshooting and reporting system or invoice issues to the overseas IT team.
- Equipment ordering and management.
- Moving furniture and patrolling open/unmanned offices.
**Event Planning and Implementation**
- Arranging monthly networking events for clients (catering, flyers, etc.).
**Sales Support Work**
- Conducting previews for new customers.
- Explaining membership plans and contract procedures.
- Managing contract renewals and providing information on additional services.
### Job Requirements
**Required Skills and Experience**
- Cheerful customer service approach.
- Experience in hospitality, luxury hotels, or restaurants.
- English: Daily conversation level or above.
- Japanese: Native level.
- PC operation and data entry proficiency.
**Preferred Skills and Experience**
- Store customer service experience.
- Experience with office equipment (copy machines, etc.).
- Proficiency in Word, Excel, and Outlook.
**Desired Personality**
- Proactive mindset: seeks to learn, researches, and takes initiative.
- Ability to adapt to change and act flexibly.
- Acts as a positive example for the team.